Roderic Wingfield
Baltimore,MD
Summary
Experienced transporter driver skilled in enhancing customer engagement and optimizing transportation logistics. Successfully coordinated patient transfers while implementing safety protocols, ensuring a high standard of care and operational excellence.
Overview
19
19
years of professional experience
Work History
Lead Adult Daycare Transporter Driver
Lifebridge Health Services
Baltimore, MD
04.2019 - Current
- Operated transport vehicles to ensure timely delivery of patients and medical supplies.
- Coordinated patient transfers between departments, ensuring comfort and safety throughout the process.
- Maintained accurate logs of patient transport activities to enhance operational efficiency.
- Assisted in training new transport staff on best practices for patient handling and vehicle operation.
- Implemented safety protocols to minimize risks during patient transportation services.
- Conducted routine vehicle inspections to ensure compliance with safety standards and operational readiness.
- Warmly greeted patients and visitors and made each feel welcome.
Senior Transportation Driver
Morningside Of Ecclesia Hill Assisted Living
5100 Levindale Road
08.2007 - 04.2019
- Transported residents to appointments and activities, ensuring safety and comfort throughout journeys.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Assisted in planning transportation schedules to optimize routes and minimize wait times for residents.
- Communicated effectively with staff and families regarding transportation needs and scheduling changes.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Reported any mechanical issues promptly to fleet maintenance personnel for timely repairs, reducing downtime.
- Followed all relevant traffic laws and safety regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Education
High School Diploma -
Forest Park Senior High School
Baltimore, MD06-1985
Skills
- First aid training
- Transportation logistics proficiency
- Enhancing customer engagement
- Safety inspection checklist