Roderick Woods
Federal Way,WA
Summary
A dedicated and high-performing student with a strong academic background, including previous recognition on the Dean's List for maintaining a 4.0 GPA and consistent Honor Roll achievement throughout high school. Currently holding a 3.3 GPA at the University of Washington, I am seeking a sales or customer service position where I can apply my proven skills in customer engagement, organization, and problem-solving to contribute to a company’s success while building a long-term professional career.
Overview
1
1
year of professional experience
Work History
Delivery Associate
Nordstrom Delivery & Fulfillment
06.2024 - 11.2024
- Processed over 500 customer orders daily, increasing to 1,000+ orders during peak seasons.
- Managed inventory and ensured timely, accurate deliveries to uphold customer satisfaction.
- Delivered exceptional customer service by addressing inquiries and resolving issues effectively.
Package Handler
FedEx Ground
01.2024 - 03.2024
- Scanned and loaded an average of 300–500 packages per hour, ensuring shipment accuracy and timely processing.
- Followed strict safety and operational guidelines to maintain efficiency in a fast-paced warehouse environment.
- Utilized handheld scanners and devices to track packages and support seamless logistics operations.
Education
BBA - Business
University of Washington
Seattle, WA06-2027
High School Diploma - undefined
Fife High School
Tacoma, WA06.2023
Skills
- Customer Service: Resolving inquiries, maintaining satisfaction, and delivering results in diverse settings
- Logistics & Operations: Proficient in inventory management, shipment coordination, and time-sensitive delivery processes
- Technical Skills: Proficient in Google Workspace, working knowledge of Adobe Photoshop
- Communication: Strong written and verbal communication; experienced in presentations
- Languages: Fluent in American Sign Language
Timeline
Delivery Associate
Nordstrom Delivery & Fulfillment
06.2024 - 11.2024
Package Handler
FedEx Ground
01.2024 - 03.2024
High School Diploma - undefined
Fife High School
BBA - Business
University of Washington
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