Rodger Wright

-Drove a variety of transit vehicles, including ADA-compliant vans and light rail trains, safely, obeying all traffic laws, transit policies, and safety procedures.
-Provided friendly, professional service to diverse groups, including individuals with disabilities and the elderly, assisting with boarding and deboarding as needed.
-Adhered to rigid schedules while adapting to real-time delays, mechanical issues, and weather conditions to achieve consistent on-time performance.
-Conducted pre-trip inspections, monitored vehicle/tram systems, and reported maintenance needs to minimize service disruptions.
-Communicated clearly with dispatch, supervisors, and passengers via two-way radios and onboard intercom systems.
-Managed emergencies, service disruptions, and customer problems in a calm and professional manner, prioritizing safety and customer satisfaction.