Rod Leon Amerkhanov
Regional Operations Manager
Warrenton,VA
Summary
Seasoned Regional Operations Manager and talented leader with 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
General Manager of Operations
FIDELITONE
Washington, DC
10.2019 - Current
- Successfully improved multi-site 200,000 sq. ft. big ticket operation with $20 million annal budget
- Established company's Flag Ship operation with all new SOPs being implemented throughout entire company operations
- Designed and implemented lay-out and workflow for entire operation that resulted in 1st place in overall KPI rankings in country including competition
- Chaired weekly meetings with company executive leadership including CEO to identify opportunities for operational improvement throughout organization
- Designed employee recognition program which boosted productivity and improved morale
Senior Manager
Riverstone Logistics
Charlotte, NC
08.2018 - 10.2019
- Responsible for all aspects of the 65-truck Last Mile operation for the new start-up logistics company including contract carrier recruiting, P&L, compliance, hiring, training and managing dispatch team, improving KPIs and client relationship
- Successfully implemented strategies to improve PPR (Productive Piece Rate) to above 98%
- Adjusted service zones frequencies that allowed efficient routing and as result lowered overall delivery cost
- Pro-actively recruited contract carriers to meet volume demands of 7-day operation
Director Of Operations
FGO Logistics
Atlanta, GA
03.2018 - 08.2018
- While overseeing 8 multi-million 3-PL Last Mile operations in 3 states - Georgia, Texas and California - significantly improved overall internal Company Audit, KPIs as well as P&L results within the first 3 months
- By directing all local managers with hands-on approach and providing support while showing bigger picture of their respective operations proved to be true leader vs just "boss"
- Proactively took strategic approach to improve each local operation's readiness to often changing dynamics in industry which facilitated development and promotion of 3 staff members to Supervisory roles
- Provided expert subject mater for potential company acquisitions and mergers resulting in multiple Start-Up operations
General Manager
XPO Logistics
San Francisco, Salt Lake City, CA, UT
01.2016 - 03.2018
- Promoted and relocated to Salt Lake City greater area to take over high-profile start-up project making it efficient and profitable within first 2 months
- Proactively recruited and retained contract-carriers for 2 four-wall operations in area in order to handle significant spikes in volume
- Successfully hired, trained and held accountable entire office and warehouse team in accordance with company practices and client expectations
- Simultaneously involved in total of 5 company Last Mile sites - each up to 35-truck accounts - in course of 2 years treating each one as start-up project
- Effectively recruited and cleaned-up operations in San Francisco Bay and Salt Lake City Greater areas
- Acted as Regional Manager providing support to company's Market Vice President
General Manager
MXD Group
Denver, Dallas, San Francisco, CO, TX, CA
09.2012 - 01.2016
- Promoted and relocated to San Francisco Bay Area to take over prominent start-up operation within miles of client's headquarters
- Successfully implemented and managed total of 3 company start-up operations in 3 states - Colorado, Texas and California
- Built high-performing delivery teams by pro-actively recruiting and effectively communicating company goals as well as client expectations
- Maximized operational efficiency by constantly adjusting existing routes and zones that allowed higher capacity, improved customer satisfaction and profitability
- Increased gross profit margins up to 28% within first 6 months of new operations
- Successfully run 3 multi-million start-up operations in 3 states while supporting other local HUB operations
Operations Manager
American Courier Corporation
Denver, CO
10.2011 - 09.2012
- Dock Manager Role: successfully run cross dock with 30+ inbound and outbound trucks
- Warehouse Manager Role: developed and implemented improvements in warehouse lay-out in order to decrease miss-routing rate and minimize sorting errors
- Shift Manager Role: hired, trained and supervised fully cross-trained office and warehouse team
Shipping & Receiving Coordinator
Owens & Minor
Denver, CO
10.2008 - 10.2011
- Played key role in successful implementation of new pick-module as well as voice directed warehousing (VDW) system that helped increase profitability
- Created comprehensive delivery plan to assist in training new drivers to better meet needs of client
- Developed and implemented process improvements in warehouse operations that helped increase efficiency, accuracy and overall customer satisfaction rating
- Due to outstanding performance received 25% raise within 2 years working for company
Education
Master of Arts - Philosophy And Cultural Studies
Volgograd State University
09.1996 - 05.2003
No Degree - Project Management Course
SUNY, School of Management
Buffalo, NY 05.2007 - 05.2007
Skills
MS Office
3PL Last Mile Contracting
Warehouse Management Software (WMS)HAZMAT training and OSHA regulationsRoute Planning Software: Descartes, Cheetah, Dispatch Track, IDLS
Voice-Directed Warehousing (VDW)Process ImprovementInventory Control and Reverse LogisticsRoutes and Capacity PlanningP&L Explained and Budget Management
OSHA RegulationsBudget development
Coaching and mentoring
Effective leader
Recruitment
Client account management
Staff training/development
Inventory management
Relationship building
Timeline
General Manager of Operations
FIDELITONE
10.2019 - Current
Senior Manager
Riverstone Logistics
08.2018 - 10.2019
Director Of Operations
FGO Logistics
03.2018 - 08.2018
General Manager
XPO Logistics
01.2016 - 03.2018
General Manager
MXD Group
09.2012 - 01.2016
Operations Manager
American Courier Corporation
10.2011 - 09.2012
Shipping & Receiving Coordinator
Owens & Minor
10.2008 - 10.2011
No Degree - Project Management Course
SUNY, School of Management
05.2007 - 05.2007
Master of Arts - Philosophy And Cultural Studies
Volgograd State University
09.1996 - 05.2003