Rodney Bales

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
• Managed crisis situations effectively while minimizing disruption to daily operations.
• Enhanced company performance by implementing strategic plans and overseeing daily operations.

• Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
• Ordered product from several manufacturers.
• Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.

My job was to receive newspapers each day.

Organize each route to best put the product out for delivery.

Keep records of each employing to confirm tasks where completed in a timely manner.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.