Rodney Batts Jr.
Austin,TX
Summary
Dynamic and results-driven Production Supervisor with a proven track record of exceeding production goals and maintaining exceptional quality standards. Adept at implementing efficient systems and processes to streamline operations and maximize productivity. Skilled in employee supervision, coaching, and team development, with a keen focus on fostering a safe and collaborative work environment. Strong communicator with the ability to coordinate effectively across departments to resolve issues and ensure seamless production flow. Committed to continuous improvement and driven to deliver optimal results in fast-paced manufacturing environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
PRODUCTION SUPERVISOR
Tesla, Inc.
Austin, TX
06.2021 - Current
- Exceeded production quality and goals by providing effective supervision and coaching to assigned shifts/employees, managing departmental records including inventory
- Created efficient systems to better manage the movement of products through the production area
- Established processes so that products are consistently in motion by planning and organizing work for more effective operations
- Maximized efforts for compliance by coordinating standard operating and engineering procedures that are current, accurate, and completed while providing maximum quality
- Monitored employees to comply with safety regulations and the plant's safety program
- Coordinated communication efforts to resolve technical and personnel problems that will affect the plant's productivity
- Organized employee schedules to proficiently meet and exceed production needs
- Supervised the candidate selection process through feedback, interview, and confirming needs of new hires
- Positively impacted the shift-to-shift leadership communication to maximize teams' efforts in working toward the same goals.
- Trained new staff on production processes and procedures.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
BRANCH MANAGER
Velocity Truck Rental & Leasing
Chandler, AZ
07.2020 - 06.2021
- Ranked #1 branch company-wide and secured 4 major long-term leasing contracts in 6 months
- Achieved #1 across in Budget, Profit, Insurance, & Utilization
- Managed cross-functional teams, including supervisors, technicians, and maintenance crews
- Directed daily branch operations and managed renal, leasing, and maintenance 100+ vehicle fleet
- Maximizes revenue and performance by creating a more efficient operation and developing sales leads for product lines.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Conducted regular performance reviews for all employees in the branch.
- Participated in community events to promote brand awareness.
ACCOUNT MANAGER
Enterprise Holdings (Enterprise Rent-A-Car)
St. Louis, MO
10.2016 - 04.2020
- Significantly increased branch revenue by negotiating rates, upselling, and suggesting add-on items, such as rental insurance
- Oversaw daily operations, which included Claims Adjusters who managed 300+ claims
- Point of contact and liaison for Claims Adjusters, rental customers, and accounts across U.S
- Maintained high-caliber customer accounts, including celebrities and athletes
- Ensured customer loyalty and retention by ensuring all customers have a positive experience
- Cultivated and maintained strong relationships with body shops to provide weekly updates
- Managed invoicing, collections, and reporting processes and informed Adjusters of estimates, repairs, and completion dates.
ASSISTANT BRANCH MANAGER
Enterprise Holdings (Enterprise Rent-A-Car)
St. Louis, MO
08.2015 - 10.2016
- Managed daily rental office operations and staff, serving as interim Branch Manager as needed
- Achieved #1 in sales 2 consecutive quarters and awarded a company Sales Achievement Certificate
- Achieved 96% average customer satisfaction survey scores and 90% active fleet rentals
- Implemented negotiation and sales tactics to increase revenue and meet targets
- Generated new business and grew rental fleet via outside sales and marketing techniques, and successfully gained many large accounts (e.g., UMSL and Emerson)
- Grew and maintained strong account relationships with body shops, colleges, daycares, etc
- Oversaw rental extensions, billing process, customer inquiries, and escalations.
SENIOR SALES ADVISOR
DriveTime Used Cars
St. Louis, MO
08.2013 - 08.2015
- Consistently ranked in top 20 Advisors across the U.S., achieving average of 23 car sales
- Educated potential buyers on purchasing and finance options to close deals
- Collaborated with management and teams to improve upon daily/weekly/monthly targets.
- Assisted in the development of promotional materials for products and services.
- Provided guidance, training, and support to junior sales advisors.
- Negotiated complex contracts with corporate clients while maintaining profitability objectives.
- Performed regular competitor analysis to keep abreast of market trends and pricing changes.
Education
Bachelor of Science Degree (B.S.) - Criminal Justice
Southern Illinois University Edwardsville
Skills
- Fleet Management
- Consultative Sales
- Solution & Value-Based Selling
- Territory Management
- B2B & B2C Sales
- KPIs/Metrics
- Performance Management
- Quality Assurance
- Consumer Insights
- Customer Satisfaction
- Productivity
- Retention
- Team Leadership
- Sales Training
- Call Centers
- Account Reviews
- Budget Management
- CRM- Salesforce
- MS Office
- Project Management
- Workflow Optimization
Certification
- LEAN Fundamentals, 05/01/22
- LEAN Six Sigma, 06/01/22
Timeline
PRODUCTION SUPERVISOR
Tesla, Inc.
06.2021 - Current
BRANCH MANAGER
Velocity Truck Rental & Leasing
07.2020 - 06.2021
ACCOUNT MANAGER
Enterprise Holdings (Enterprise Rent-A-Car)
10.2016 - 04.2020
ASSISTANT BRANCH MANAGER
Enterprise Holdings (Enterprise Rent-A-Car)
08.2015 - 10.2016
SENIOR SALES ADVISOR
DriveTime Used Cars
08.2013 - 08.2015
Bachelor of Science Degree (B.S.) - Criminal Justice
Southern Illinois University Edwardsville
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