Rodney Cooks

Completed a daily pre-trip inspection checklist before first delivery of the day.

Selected the most efficient routes in compliance with delivery instructions and fuel policy.

Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.

Established long-term customer relationships through prompt and courteous service.

Resolved customer complaints and adjusted orders.

Operated motor vehicles in a safe and efficient manner.

Processed payments by accepting cash, checks and credit card payments.

Operated heavy equipment, including forklifts, stair climbers and pallet jacks.

Met and surpassed productivity targets and quality standards.

Obtained signatures needed to complete and process all paperwork in a timely manner.

Answered customer questions regarding shipments.

Handled merchandise in accordance with product handling standards.

Reported any errors found on delivery documents to supervisor.

Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.

Obtained signatures on all invoices and credits.

• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned vehicle regularly to maintain professional appearance.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Updated logs and tracking documents accurately and according to schedule requirements.

• Supervised Number locations to enforce high-quality standards of operation.
• Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
• Built positive and productive relationships with store and field leadership.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Established team priorities, maintained schedules and monitored performance.