Rodney Daniels
Columbus,GA
Summary
I'm a dependable candidate that is experienced in navigating long-haul routes, permit awareness, good knowledge of local & highway roads along with managing paperwork for all shipments including orders going across state lines. In-depth knowledge of route logistics and vehicle maintenance requirements/needs. Considered a hardworking and passionate job seeker with strong organizational skills, effective communicative skills and is eager to secure an entry-level position to be able to excel further within the company. Ready to help your team achieve company goals.
Overview
10
10
years of professional experience
Work History
Flatbed Truck Driver
Jordan Carriers
10.2020 - Current
- Fastened chains, straps, covers, and binders to secure load during transit.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Completed routine maintenance on truck to keep in working order.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Support Manager
Walmart
11.2019 - 09.2020
- Coached employees through day-to-day work and complex problems.
- Analyzed customer service data to identify trends, identify solutions and improve customer experience.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Monitored employee and customer interactions to assess quality of service.
- Established team priorities, maintained schedules and monitored performance.
Hauler Team Lead
Walmart DC
11.2013 - 10.2019
- Coached team members in techniques necessary to complete job tasks.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Attached and maintained trailers, wiring and safety devices to haul [Type] loads.
- Processed required paperwork to expedite handling of shipped and received goods.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Education
High School Diploma -
Brook Haven High
Brookhaven, Ms08.2004
Skills
- DOT regulations
- State and Federal Regulations
- Truck Weighing
- Truck Cab Computer Operation
- Tractor-Trailer Operation
- Flatbed Truck Expertise
- Conflict resolution
- Customer service skills
- GPS navigation/ Applications
- Permit acquisition
Timeline
Flatbed Truck Driver
Jordan Carriers
10.2020 - Current
Support Manager
Walmart
11.2019 - 09.2020
Hauler Team Lead
Walmart DC
11.2013 - 10.2019
High School Diploma -
Brook Haven High
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