Summary
Overview
Work History
Education
Skills
spending time with family
Timeline
Generic

Rodney Degraffenreed

Agra,OK

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 32 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

9
9
years of professional experience

Work History

Unloader and Stocker

Wal-Mart Supercenter
Cushing, OK
02.2022 - Current
  • Handled packages with care while transporting from truck to loading dock.
  • Unloaded packages with care and placed in proper staging area.
  • Loaded packages onto pallets and into staging areas as directed.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Maintained organized work area by storing equipment safely and properly.
  • Adhered to company safety protocols and complied with OSHA standards.
  • Assisted other team members in navigating large loads.

General Manager

Burger King
Edmond, OK
12.2020 - 11.2021
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

General Manager

Wendy's
Des Moines, IA
02.2019 - 11.2020
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

General Manager of Operations

Buger King
Des Moines, IA
08.2013 - 02.2019
  • Trained, coached and mentored staff to support smooth adoption of new [Type] program.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Reviewed shift reports to understand current numbers and trends.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.

Education

No Degree - Buisness/Adminastration / Computers

Oklahoma Jr College
Tulsa, OK

Computer Installation And Repair Technology

Vatterott College - Des Moines
Des Moines, IA
07.2015

High School Diploma -

Kellyville High School
Kellyville, OK
05.1988

Skills

  • Performance Monitoring and Evaluation
  • Sales Tracking
  • Hiring and Onboarding
  • Financial Management
  • Sales Activities
  • Customer Service
  • Business Leadership
  • Financial Forecasting
  • Management Team-Building
  • Policy Development and Enforcement
  • Administrative Management
  • Profit and Loss Control
  • Time Management

spending time with family

Plying games and catch and going to live sporting events with them and just being able to sit and talk to them

Timeline

Unloader and Stocker

Wal-Mart Supercenter
02.2022 - Current

General Manager

Burger King
12.2020 - 11.2021

General Manager

Wendy's
02.2019 - 11.2020

General Manager of Operations

Buger King
08.2013 - 02.2019

No Degree - Buisness/Adminastration / Computers

Oklahoma Jr College

Computer Installation And Repair Technology

Vatterott College - Des Moines

High School Diploma -

Kellyville High School
Rodney Degraffenreed