- Community Cleanup
- Offering time and support to shelters for the homeless, women, and animals
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteer Work
- Homelessness Outreach
- Cooking
- I enjoy cooking for friends and family gatherings
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- I enjoy helping others and giving back to the community
- Golf
Rodney Ellis
Mebane,NC
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
30
30
years of professional experience
Work History
Store Manager
Rent A Center Warehouse & Retail Store
Mebane, NC
07.2026 - Current
- Oversaw daily store operations, ensuring optimal inventory management and customer satisfaction.
- Trained and developed team members to enhance productivity and service quality.
- Analyzed sales trends to forecast inventory needs and adjust purchasing accordingly.
- Enforced company policies and procedures, maintaining compliance with safety regulations.
- Collaborated with upper management to develop strategic marketing initiatives tailored to local market demands.
- Resolved customer issues promptly, enhancing overall shopping experience and loyalty.
Certified Golf Club Fitter
Dick's Sporting Goods, Inc
Durham, NC
09.2025 - Current
- Collaborated with team members to streamline workflows and enhance productivity.
- Trained new staff on tools, equipment usage, and safety best practices.
- Coordinated inventory management, ensuring timely availability of necessary tools and materials.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Applied strong problem-solving skills to address unexpected challenges that arose during the fitting process.
Front End Team Lead
Walmart
Raleigh, NC
11.2024 - 09.2025
- Fostered an open, collaborative work environment by promoting regular communication between team members and encouraging the sharing of ideas and solutions to common challenges.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Monitored cash drawers in 20 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Senior Sales Associate
Camping World RV Sales
Raleigh, NC
03.2016 - 06.2019
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Boosted sales revenue by developing and maintaining strong relationships with clients.
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
Sales Manager
Best Buy
Durham, NC
03.2011 - 06.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry events and conventions to expain sales opportunities.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
Home Furnishing Consultant
Ashley Furniture Homestore
Raleigh, NC
07.2021 - 07.2022
- Updated customers on scheduled deliveries of furniture to homes.
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
- Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
- Communicated with clients to find and design layout best suited for client needs and location.
- Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
- Achieved monthly sales targets consistently by implementing effective upselling strategies during consultations.
Outreach Executive
Oak Street Health
Durham, NC
06.2020 - 07.2022
- Established partnerships with local businesses to support the organization''s mission, increasing community presence and impact.
- Served as a spokesperson for the organization at public events, effectively communicating its objectives and values to diverse audiences.
- Optimized email marketing campaigns using A/B testing methods which resulted in higher open rates and click-through rates.
- Enhanced brand visibility by participating in industry conferences, workshops, and networking events.
Delivery Driver
Coca-Cola
Clayton, NC
07.2022 - 03.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
CDL Class B Driver
First Choice Debris
Knightdale, NC
03.2023 - 11.2024
- Promoted a positive work environment as part of a team-oriented atmosphere among fellow drivers.
- Streamlined documentation processes by keeping detailed logs of mileage, routes traveled, fuel consumption, and expenses incurred.
- Ensured compliance with weight restrictions by properly balancing loads according to specifications.
- Reduced fuel consumption through efficient route planning and effective driving techniques.
Exceptional Education Teacher
Wake County Public Schools
Raleigh, NC
08.1996 - 12.2011
- Implemented creative instructional approaches such as project-based learning and hands-on activities to engage students with various learning styles.
- Fostered a positive classroom environment by promoting respect, inclusivity, and active participation from all students.
- Evaluated student progress regularly through assessments, adjusting instructional strategies as needed to improve academic outcomes.
- Provided one-on-one support for struggling students by offering additional tutoring sessions outside of regular class hours.
- Participated in ongoing professional development opportunities, staying current with best practices in special education teaching methods and strategies.
- Mentored new teachers in the Exceptional Education Department, sharing insights gained from years of experience in the field.
- Boosted collaboration among students by implementing group projects and cooperative learning activities.
- Improved student behavior by implementing effective classroom management techniques and creating clear expectations for conduct.
- Served as an advocate for exceptional education students within the school community, raising awareness about their unique needs and abilities.
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices for exceptional education teaching strategies.
- Enhanced student comprehension by using differentiated instruction techniques and tailoring lesson plans to individual needs.
- Increased parent involvement in student education through consistent communication and providing resources for at-home support.
Education
No Degree - Special Education
North Carolina Central University
Durham, NC08.1997
Bachelor of Arts - Mass Communication
Winston-Salem State University
Winston-Salem, NC05.1994
Skills
- Customer service
- Problem-solving skills
- Time management
- Listening skills
- Cash counting
- Hospitality services
- Cash handling
- Relationship building and management
- Training and mentoring
- Goals and performance
- Team building
- Employee motivation
- Staff management
- Team supervision
- Opening and closing procedures
Accomplishments
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
Affiliations
- Freemason
- Kappa Alpha Psi Fraternity, Inc.
Interests
Timeline
Store Manager
Rent A Center Warehouse & Retail Store
07.2026 - Current
Certified Golf Club Fitter
Dick's Sporting Goods, Inc
09.2025 - Current
Front End Team Lead
Walmart
11.2024 - 09.2025
CDL Class B Driver
First Choice Debris
03.2023 - 11.2024
Delivery Driver
Coca-Cola
07.2022 - 03.2023
Home Furnishing Consultant
Ashley Furniture Homestore
07.2021 - 07.2022
Outreach Executive
Oak Street Health
06.2020 - 07.2022
Senior Sales Associate
Camping World RV Sales
03.2016 - 06.2019
Sales Manager
Best Buy
03.2011 - 06.2016
Exceptional Education Teacher
Wake County Public Schools
08.1996 - 12.2011
No Degree - Special Education
North Carolina Central University
Bachelor of Arts - Mass Communication
Winston-Salem State University