Dedicated Sales Associate Specialist with a proven track record in enhancing customer satisfaction and driving sales. Known for strong problem-solving and attention to detail to maintain high standards.
Hi, I’m
Rodney Gubler
St. George
Summary
Overview
30
years of professional experience
Work History
Deseret LaboratoriesSaint George
Sales Associate Specialist
01.2023 - Current
Job overview
- Assisted customers in identifying product needs and preferences.
- Maintained product displays to ensure visual appeal and organization.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service strategies.
- Responded to customer inquiries, providing timely and helpful information.
- Learned inventory management practices to assist with stock replenishment.
- Participated in training sessions to improve product knowledge and sales techniques.
- Supported promotional events by setting up materials and engaging customers.
- Developed relationships with existing customers through follow-up calls or emails.
- Provided excellent customer service by responding to customer inquiries and complaints in a timely manner.
- Maintained cleanliness of the store including stocking shelves, setting up displays, and organizing backroom inventory.
- Consistently met established sales goals while providing exceptional customer service.
Deseret LaboratoriesSaint George
Research and Development Technician
01.2020 - 01.2023
Job overview
- Conducted experiments to develop new product formulations and improve existing ones.
- Operated laboratory equipment and maintained accurate records of procedures and results.
- Collaborated with cross-functional teams to troubleshoot product development issues.
- Assisted in the design and execution of research protocols for testing products.
- Analyzed data from experiments to ensure compliance with quality standards and specifications.
- Prepared samples for testing, ensuring proper labeling and documentation practices were followed.
- Participated in team meetings to discuss project progress and share insights on findings.
- Supported the implementation of safety protocols within the laboratory environment.
- Provided assistance in training personnel on proper use of lab equipment.
- Assisted in the development of cost-effective production methods while maintaining desired levels of quality assurance.
- Performed statistical analysis on data collected from tests conducted on prototype products.
- Collaborated with marketing team members to create promotional material about new products under development.
- Maintained laboratory equipment used in research activities according to safety protocols.
- Ensured compliance with applicable regulations related to research activities.
- Established effective relationships with vendors responsible for supplying materials used in product development.
- Coordinated with other departments to ensure quality control standards were met throughout the product life cycle.
- Monitored inventory levels of supplies necessary for conducting research activities.
- Prepared technical presentations summarizing findings from research projects.
Deseret LaboratoriesSaint George
Production Line Supervisor
01.2018 - 01.2022
Job overview
- Supervised daily operations on the production line to ensure efficiency.
- Trained new employees on safety protocols and operational procedures.
- Monitored equipment performance and conducted routine maintenance checks.
- Coordinated workflow among team members to meet production targets.
- Implemented quality control measures to maintain product standards.
- Communicated with management regarding staffing needs and scheduling issues.
- Resolved conflicts among team members to promote a positive work environment.
- Maintained accurate inventory records for raw materials and finished products.
- Conducted regular performance reviews with direct reports to discuss their progress and identify areas for improvement.
- Organized shift rotations among staff members according to their skillset in order to maximize efficiency.
- Created detailed reports outlining any issues encountered during production runs and submitted them to management.
- Ensured efficient and safe operation of production lines by monitoring and directing workflow.
- Collaborated closely with Quality Assurance personnel in order to ensure that products meet established standards prior shipping out.
- Provided feedback on employee performance to ensure a high level of customer satisfaction with products produced on the line.
Deseret LaboratoriesSaint George
OTC Lab Tech
02.2012 - 03.2016
Job overview
- Conducted routine tests on samples using advanced laboratory equipment.
- Maintained accurate records of experiments and procedures in laboratory notebooks.
- Prepared chemical solutions and reagents for various laboratory analyses.
- Ensured compliance with safety protocols and maintained a clean workspace.
- Collaborated with team members to troubleshoot issues during experiments.
- Trained new technicians on standard operating procedures and laboratory techniques.
- Managed inventory of supplies, ensuring availability for ongoing projects.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Completed lab tests and communicated results to supervising staff.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Maintained detailed records of test results for review by supervisors or other personnel as required.
- Ensured that all laboratory areas were kept clean and orderly at all times.
- Performed routine maintenance tasks such as cleaning glassware, changing filters.
- Assisted and instructed other laboratory technicians.
- Conducted quality control testing on incoming materials to ensure accuracy of results.
- Collected samples from various sources for analysis in accordance with established guidelines.
Deseret LaboratoriesSaint George
Analytical Lab Tech
02.2010 - 01.2012
Job overview
- Conducted routine analyses of samples using various laboratory techniques.
- Prepared and calibrated laboratory equipment for accurate testing procedures.
- Maintained detailed records of test results and laboratory conditions.
- Collaborated with team members to improve testing protocols and efficiency.
- Ensured compliance with safety regulations and standard operating procedures.
- Assisted in training new technicians on laboratory practices and equipment use.
- Analyzed data to identify trends and support research initiatives at Deseret Laboratories.
- Communicated findings effectively to colleagues and management for informed decision-making.
- Assisted in training new technicians on proper operation of laboratory equipment and safety protocols.
- Performed qualitative and quantitative analyses of test samples using spectrophotometry, chromatography, and other laboratory techniques.
- Developed standard operating procedures for new testing methods and processes in the laboratory.
- Monitored and maintained laboratory equipment to ensure accuracy of results.
- Compiled research findings into concise summaries suitable for presentation at conferences or publication in scientific journals.
- Conducted experiments under controlled conditions following detailed instructions from senior staff members.
- Prepared reagents and solutions for use in the laboratory according to precise protocols.
- Maintained records of all data collected, including sample numbers and results of tests performed.
Tahition NoniPleasant Grove
Quality Control Tech
02.2007 - 01.2012
Job overview
- Conducted inspections on products to ensure compliance with quality standards.
- Performed routine tests using specialized equipment for product verification.
- Documented findings and reported discrepancies to management promptly.
- Collaborated with production teams to address quality issues effectively.
- Implemented quality control procedures to enhance product consistency.
- Trained new staff on quality assurance protocols and best practices.
- Monitored production processes for adherence to safety regulations consistently.
- Assisted in developing training materials for quality control techniques.
- Conducted tests on product samples and recorded results.
- Assisted with training new Quality Control Technicians on proper procedures for inspecting materials and products.
- Maintained accurate records on product inspection results and reported findings to management team.
- Developed corrective action plans when needed to resolve quality issues.
- Collaborated with production personnel concerning any changes made during the manufacturing process which could affect product quality or reliability.
- Performed visual and dimensional inspections on manufactured parts.
- Examined samples of raw materials before use in production.
- Monitored daily performance of production team to identify and address issues affecting quality product output.
University Handai orem
Hyndai Dealership
01.2005 - 03.2006
Job overview
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Dixie State UniversitySaint George, Ut
Bachelor of Science from Business Administration And Management
01-2010
University Overview
- I had an emphasis in spanish
Skills
- Visual merchandising
- Customer relationship management
- Point-of-sale operation
- Inventory management
- Sales techniques
- Data analysis
- Quality control
- Team building
- Effective communication
- Time management
- Conflict resolution
- Training development
- Collaboration and teamwork
- Professional demeanor
- Problem-solving skills
- Relationship building
Languages
Spanish
Native/ Bilingual
Accomplishments
Accomplishments
Eagle scout awardTimeline
Sales Associate Specialist
Deseret Laboratories
01.2023 - Current
Research and Development Technician
Deseret Laboratories
01.2020 - 01.2023
Production Line Supervisor
Deseret Laboratories
01.2018 - 01.2022
OTC Lab Tech
Deseret Laboratories
02.2012 - 03.2016
Analytical Lab Tech
Deseret Laboratories
02.2010 - 01.2012
Quality Control Tech
Tahition Noni
02.2007 - 01.2012
Hyndai Dealership
University Handai
01.2005 - 03.2006
Dixie State University
Bachelor of Science from Business Administration And Management