Rodney Hines

I make hourly rounds checking all doors and making sure facilty is clear of any trespassers and to observe for any activity that appears to be suspicious. Keep facility secure and safe.

Monitered shelter hotline for the entire state of Oklahoma.

Helped placed children who are in DHS custody into shelters within the state of Oklahoma

• Traveled up to 50 miles per day to visit household locations.
• Completed paperwork in full, on time and with high accuracy.
• Addressed household complaints and mitigated dissatisfaction by employing timely and on-point entries into the census tablet.
• Connected with households to assess crime victimization surveys.
• Kept detailed records of daily activities through online database.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Responded quickly to emergency situations to assess and deflect issues.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Monitored CCTV cameras and alarm systems for security breaches.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Examined doors, windows and gates to verify security.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Investigated suspicious activities and persons to maintain security of premises.
• Constellis is the current contractor but have worked for the following contractors since 2000: SPI Security, SCG, WSI, KPS & DECO Security.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Wrote detailed reports of all security breaches and investigations.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
• Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.

• Recorded incident reports with detailed accounts of occurrences.
• Conducted regular patrols of facility to detect and deter security threats.
• Prepared and submitted reports to keep management informed of security activities and developments.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Supervised and evaluated security staff performance to determine compliance with safety regulations.
• Monitored alarm systems and CCTV footage to enable prompt attention and response.
• Coordinated with security personnel or other departments to establish safety of visitors and staff.
• Collaborated with management to develop security policies and procedures.
• Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
• Analyzed and investigated incidents alongside functional management and security supervisors.
• Responded swiftly to security incidents and effectively resolved security issues.
• Monitored and maintained CCTV and access control systems to protect personnel and assets.
• Submitted documentation for weekly payroll, managed schedules, and enforced policies.
• Evaluated security systems and procedures to identify areas for improvement.
• Collaborated with senior management to develop and implement strategies to mitigate security risks.
• Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
• Implemented comprehensive security plans to provide highest levels of protection for facilities.
• Delivered regular security awareness programs to educate personnel on security measures and protocols.
• Investigated and resolved security breaches to protect organization and corporate assets.
• Established and maintained close working relationships with local law enforcement officers.
• Coordinated protective service operations with other emergency response agencies.

• Handled spills in work and common areas and used proper methods to clean and sanitize each material.
• Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
• Worked with team members from multiple departments to maintain strict cleanliness standards.
• Followed specific cleaning schedules based on needs.
• Collected, sorted, and disposed of garbage and recycling from production work areas.
• Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
• Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
• Maintained detailed records of all sanitation activities for billing and tracking purposes
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Cleaned walls and ceilings with special reach tools following regular schedule.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Vacuumed and shampooed carpets, upholstery and other fabrics.
• Maintained floor cleaning and waxing equipment.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Used organic-based chemicals to disinfect floors, counters and furniture.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Operated buffers and burnishers to clean and polish floors.