Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodney Holiday

Greenville,SC

Summary

Dedicated professional with 12 years of customer service experience across various industries. Committed to making quality decisions that prioritize customer care and satisfaction. Thrives on working with people. Expertise in fast food, landscaping, and telecommunications. Skilled in effectively addressing customer inquiries and ensuring their needs are met. Passionate about delivering exceptional service and creating positive customer experiences.

Overview

2017
2017
years of professional experience

Work History

Laborer (Carpentry)

  • I worked as a laborer for different carpentry jobs
  • From building decks to building simple doghouses to satisfy each individual customer

Laborer (Plumbing)

  • I have had my fair share of helping people run pipe lines for showers, kitchen sinks, running pipe lines under houses and also running pipes for an irrigation system for a farm
  • My duties were to apply sealing, fit pipes and screw on necessary pieces to complete each task at each customer’s request

Landscaper

01.2008 - 01.2017
  • Landscaping is a big customer care field of work
  • I had to perform duties depending on each individual request made by a customer
  • From cutting grass, weed eating and trimming hedges, to pulling weeds, placing straw into flowerbeds, and taking out the trash
  • The customer’s satisfaction was always key

Laborer (Electrician)

  • I worked as a laborer for an electrician
  • I was in charge of installing receptacle boxes and running wires under houses and inside
  • I have also reinstalled electrical sockets in houses and light fixtures inside and outside of houses

Credit Card Delinquency Counselor

Navy Federal Credit Union
01.2006 - 03.2006
  • Company Overview: Located in Vienna, VA
  • I worked as a credit card delinquency counselor for Navy Federal Credit Union, located in Vienna, VA in 2006
  • My duties were to call different Navy Federal customers and their outside sources to request payments on debts owed
  • I talked to customers allowing them to understand that even a small payment here and there, would help them in their struggle to pay off what they saw as a large debt
  • I was also in charge of typing all information gathered into an area made for notations, in acronym format
  • Customer connection was a big factor in this field
  • Located in Vienna, VA

Cook/Manager

Sonic Drive-in
09.2003 - 11.2005
  • Company Overview: Located in Manning, SC
  • I worked as cook and a manager at Sonic Drive-in located in Manning, SC
  • I was in charge of making sure that all food was prepared as requested in a timely manner, as a cook
  • As a manager I was in charge of making sure my customers were taken care of and that they received the quality of our greatest measure every time
  • I dealt with different situations dealing with customers, handling each with the quote, 'the customer’s always right', running through my heart and mind at all times
  • Customer care was my top priority
  • Located in Manning, SC

Education

Diploma -

Manning High School
Manning
01.2004

Skills

  • Client Support
  • Nail Gun Assembly Skills
  • Proficient In Skill Saw Operation
  • Precision Hammering
  • Power Tool Operation
  • Data Entry Proficiency

Timeline

Landscaper

01.2008 - 01.2017

Credit Card Delinquency Counselor

Navy Federal Credit Union
01.2006 - 03.2006

Cook/Manager

Sonic Drive-in
09.2003 - 11.2005

Diploma -

Manning High School

Laborer (Carpentry)

Laborer (Plumbing)

Laborer (Electrician)

Similar Profiles

CREATE PROFILE
Rodney Holiday