Rodney Ian Patterson II
Burleson
Summary
Bringing forth a motivated attitude and a variety of powerful skills. Committed to utilizing my skills to further the mission of a company. Adept in various social media platforms and office technology programs. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Excellent time management skills combined with a superior knowledge of the customer service industry. Experienced Software Developer adept in bringing forth expertise in design, installation, testing and maintenance of software systems.
Overview
5
5
years of professional experience
Work History
Detention Officer
Ice Prarieland
12.2024 - Current
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Regularly conducted security and sanitation checks.
- Supervised and controlled behavior of 303 inmates.
Certified Trainer
Cheddars Scratch Kitchen
12.2023 - Current
- Successfully trained and mentored new employees, enhancing their skills and ensuring they meet company standards.
- Developed and delivered effective training programs, contributing to improved staff performance and retention.
- Led team training sessions, fostering clear communication and consistent practices.
- Customer Service:
- Consistently received positive feedback from customers for outstanding service.
- Effectively handled and resolved customer complaints, enhancing overall customer satisfaction.
- Achieved high customer satisfaction scores or recognition for exceptional service.
- Operational Efficiency:
- Played a key role in reducing wait times and improving service speed and accuracy.
- Assisted in optimizing kitchen and front-of-house operations, leading to increased efficiency and productivity.
- Maintained a clean and organized work environment, ensuring adherence to health and safety standards.
- Fostered a positive and collaborative work environment, boosting team morale and productivity.
- Coordinated with management and colleagues to ensure smooth shift transitions and coverage.
- Provided ongoing support and guidance to team members, contributing to a cohesive and effective team.
- Played a significant role in maintaining high standards of food preparation and presentation.
- In implementing new procedures and best practices to improve overall quality and consistency.
- Assisted in driving sales through effective upselling and promotion of menu items.
- Received internal awards or recognition for outstanding performance and dedication.
- Acknowledged by management for reliability, punctuality, and commitment to excellence.
- Completed additional training programs and certifications offered by Cheddar’s Scratch Kitchen.
- Assisted in troubleshooting equipment and technology issues, ensuring minimal downtime.
- Monitored participant workflow and behaviors throughout training process.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Ceo/Senior Software Engineer
R.I Patterson Technologies
11.2020 - Current
- Developed a native iOS application with a modern UI/UX design
- Created reusable UI components that allowed for faster development and reduced development time by 40%
- Created custom UI components with animations and transitions to improve the user experience
- Designed and implemented user-friendly interfaces
- Collaborated with designers to translate wireframes into high-quality code.
- Optimized app performance, reducing load times and enhancing responsiveness.
- Implemented complex UI features like animations and custom controls.
- Established coding standards and best practices for maintainable codebases.
- Conducted regular code reviews, fostering a culture of continuous
- Innovation and Problem Solving:
- Adopted new technologies and tools to improve development efficiency.
- Resolved complex technical challenges, ensuring app stability and performance.
- Developed innovative solutions to enhance app functionality and user retention.
- Collaboration and Communication:
- Worked with product managers and backend developers for seamless UI integration.
- Effectively communicated technical concepts to non-technical stakeholders.
- Facilitated team meetings and retrospectives, promoting open communication and improvement.
- Improved and expanded project platforms using JavaScript to develop rich User Interfaces.
General Manager
Primos
10.2023 - 01.2024
- Established an inventory management system that reduced food waste by 88.67% and increased profits by 45.67%
- Maintained a clean and organized kitchen and dining area, resulting in a 30% increase in customer satisfaction ratings
- Trained and supervised a team of kitchen staff, resulting in a 45% improvement in productivity
- Created a comprehensive food safety and sanitation program that reduced food-borne illness incidents by 76%
- Implemented a cost-saving recipe standardization program that improved consistency and reduced food costs by 45%
Crew Trainer
McDonalds
05.2022 - 12.2023
- Consistently received positive feedback from customers for exceptional service.
- Resolved customer complaints effectively, enhancing customer satisfaction and retention.
- Achieved high customer satisfaction scores or recognition for excellent service.
- Assisted in reducing wait times and improving order accuracy.
- Helped streamline kitchen operations, leading to faster service and higher productivity.
- Played a key role in maintaining cleanliness and organization of the work environment.
- Fostered a positive work environment and boosted team morale.
- Coordinated with management and team members to ensure shift coverage and smooth operations.
- Provided support and guidance to colleagues, contributing to a cohesive team dynamic.
- Ensured compliance with food safety standards and company policies.
- Conducted regular checks and audits to maintain high standards of food quality
Education
Associate Degree - Art
Auguste Escoffier, School of Culinary Arts
Boulder, CO06.2023
Cordova High School
High School Diploma -
Great Teachers Condor Preparatory
05.2023
Skills
- Adaptability
- Ability to Multitask
- Ability to Work in a Team
- Computer Skills
- Fast Learner
- Effective Time Management
- Business To Business
- Swift (Programming Language)
- FIGMA
- Cash Handling
- Cashiering
- Communications
- Cooking
- Customer Service
- Food Preparation
- Food Safety
- Food Safety Certification
- Leadership
- Management
- Microsoft Office
- Microsoft Word
- Objective-C (Programming Language)
- Order Picking
- Planning
- Restaurant Management
- Sales
- Teaching
- Inmate observation
- Defensive techniques
- Security and sanitation checks
- Body and cell searches
- Disturbance management
- Inmate control
- Inmate monitoring
- Inmate rights
- Restraint techniques
- Prisoner escort
- System recordkeeping
Languages
English
French
Details
- United States
- (901) 568-9491
- Rodneypattersonii@icloud.com
- NATIONALITY
- American
- PLACE OF BIRTH
- Bartlett, Tennessee
Timeline
Detention Officer
Ice Prarieland
12.2024 - Current
Certified Trainer
Cheddars Scratch Kitchen
12.2023 - Current
General Manager
Primos
10.2023 - 01.2024
Crew Trainer
McDonalds
05.2022 - 12.2023
Ceo/Senior Software Engineer
R.I Patterson Technologies
11.2020 - Current
Associate Degree - Art
Auguste Escoffier, School of Culinary Arts
Cordova High School
High School Diploma -
Great Teachers Condor Preparatory
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