Summary
Overview
Work History
Education
Timeline
Generic

Casandras Vann

Ripley,TN

Summary

Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Maintaining independent control when minor issues on-site arise.

Overview

9
9
years of professional experience

Work History

On-Site Property Manager

Concessions Management
Ripley, TN
01.2025 - Current
  • Enforced rules for tenants such as noise levels, parking restrictions.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Maintained property records and ensured accuracy of data.
  • Managed day-to-day activities involving tenants, subcontractors and property management.

Front Desk Lead

Holiday Inn Express and Suites LLC
Covington, TN
05.2020 - 01.2025
  • Maintained an organized front desk area including lobby area and reception counter.
  • Ensured smooth check-in and check-out processes for guests by verifying reservations and payment methods.
  • Maintained front desk to provide positive first impression.
  • Answered telephones and greeted visitors to assist, answer questions and direct.
  • Provided excellent customer service at all times while maintaining professional attitude with guests and colleagues alike.
  • Monitored office services mailbox for business support needs and requests.
  • Greeted guests and vendors to assist in navigating space.
  • Provided HR administrative assistance to management team.
  • Processed cash payments and credit card transactions accurately and efficiently.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Assisted with luggage storage and delivery when needed.
  • Greeted and welcomed guests to the hotel.
  • Communicated effectively with other departments within the hotel as necessary.
  • Performed daily audits of guest accounts using computerized system.

Warehouse Supervisor

BH Electronics
Munford, TN
05.2017 - 05.2020
  • Resolved customer inquiries regarding order status or delivery issues promptly.
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Directed receiving, warehousing, distribution and maintenance services.
  • Estimated project materials, time and staffing requirements based on work orders and job specifications.
  • Supervised loading and unloading of materials from incoming trucks.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Employed first-in-first-out protocols to reduce waste.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Provided leadership to motivate staff members to achieve performance goals.
  • Reviewed supplies inventory levels and purchased necessary items.
  • Supervised scheduling for freight and package shipments and managed return and transfer procedures.
  • Assessed job sites to determine work needed.
  • Presented and explained work orders to team.

Property Manager

North Texas Property Management
Dallas, TX
09.2016 - 05.2017
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Managed all maintenance requests from tenants in a timely manner.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Completed lease applications and verifications, notifying prospects of results.
  • Cultivated rapport with clients to meet expectations for high-end event space rentals.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Updated tenant and unit information to keep current in housing database.
  • Handled resident complaints and expedited maintenance requests.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Prepared and submitted monthly tenant visit logs.

Education

High School Diploma -

Millington Central High School
Millington, TN
05-1995

Timeline

On-Site Property Manager

Concessions Management
01.2025 - Current

Front Desk Lead

Holiday Inn Express and Suites LLC
05.2020 - 01.2025

Warehouse Supervisor

BH Electronics
05.2017 - 05.2020

Property Manager

North Texas Property Management
09.2016 - 05.2017

High School Diploma -

Millington Central High School

Similar Profiles

CREATE PROFILE
Casandras Vann