Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Rodney Lattimore

Hackensack,NJ

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

7
7
years of professional experience

Work History

Sales Associate

Nike Factory Store
Paramus, NJ
04.2019 - Current
  • Handled customer complaints in a professional manner.
  • Tracked sales performance metrics to identify trends in market place.
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Developed promotional strategies to increase sales volume.
  • Upsold additional items based on customer interests and needs.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed credit card transactions quickly and securely.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Used technology resources to assist customers in locating and selecting items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Developed trusting relationships with customers by making personal connections.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Retail Sales Lead

Louis Vuitton
Hackensack, NJ
11.2017 - 03.2019
  • Ensured that the store was clean and organized at all times.
  • Maintained records of transactions including sales receipts, and discounts offered.
  • Provided training for new staff members on product features, benefits, advantages.
  • Provided support for management by completing assigned tasks in a timely manner.
  • Managed inventory levels by monitoring stock movement and ordering replenishments when necessary.
  • Greeted customers, answered questions, and provided assistance with selections.
  • Organized merchandise displays to attract customers and promote sales.
  • Assisted other sales associates in providing excellent customer service.
  • Developed strong relationships with customers through effective communication skills.
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Performed cashier duties such as taking payments and processing returns and exchanges.
  • Addressed customer complaints and resolved conflicts to ensure satisfaction.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Developed and implemented sales strategies to achieve monthly and annual sales targets.
  • Provided in-depth information on product features so customers could make educated buying decisions.

Education

Associate of Science - Criminal Justice

Bergen Community College
Paramus, NJ
08-2021

High School Diploma -

Hackensack High School
Hackensack, NJ
06.2016

Skills

  • Initiative and Self-Motivation
  • Sanitation Procedures
  • Punctual and Dependable
  • Positive Attitude
  • Time Management
  • Self-Directed and Motivated
  • Problem-Solving
  • Strong Work Ethic
  • Inventory Tracking
  • Equipment Inspection
  • Flexible Schedule
  • Quick Learner
  • Active Listening
  • Teamwork and Collaboration
  • Customer Service
  • Member Assistance
  • Safety awareness
  • Stress Tolerance
  • Interpersonal Communication
  • Maintenance and repair

Personal Information

Hobbies: Basketball, Football, Tennis, Golf, Track

References

  • Katena Reid, 551-358-1506
  • Rodney Lattimore Sr, 213-514-2900
  • Desean Reid, 201.921.8230
  • Justice Williamson, 973-810-7244

Timeline

Sales Associate

Nike Factory Store
04.2019 - Current

Retail Sales Lead

Louis Vuitton
11.2017 - 03.2019

Associate of Science - Criminal Justice

Bergen Community College

High School Diploma -

Hackensack High School

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Rodney Lattimore