Skilled parts associate/specialist who is willing to learn everyday. Dedicated to satisfy customers needs and wants for their vehicle. Having the team work mindset to get task completed each and everyday.
Overview
15
15
years of professional experience
Work History
Parts Specialist
Fields Bmw Winter Park
10.2024 - Current
Greet and acknowledged customers.
Ensuring front counter is clean and presentable.
Ensuring boutique area is clean, organize and filled with sellable items.
Answering phone calls in a timely matter.
Replying back to emails with in 1-2 hours
Using CDK program
Assistant Manager
O'Reilly Auto Parts
02.2021 - Current
Handled in-line customers in a polite, courteous, and efficient manner
Informed Customers When special order parts have arrived
Execute associate schedule
Sales calls on weekly basis to vendors
Cash management daily basis
Cycle counts on inventory
Shipping and receiving
As of October 2024, I am no longer the assistant manager. Still currently working with company as a part time warehouse/parts puller position.
Parts Specialist
Orange county sheriffs office Fleet Management
10.2010 - 05.2022
Providing excellent customer service
Order parts from different vendors
Organizing Parts Per Vehicle
Forklift Operator
Managing parts and special equipment inventory
Body Shop Estimator
Reed Nissan Body Shop
01.2019 - 07.2020
Providing excellent customer service
Partnership with car insurance companies ensuring vehicles is completed and safety components are up to OEM standards in a timely manner
Communication between customer and insurance company on a timely manner
Parts Specialist
Reed Nissan Parts Department
07.2013 - 01.2019
Providing excellent customer service at front counter
Providing excellent service to back counter area for commercial accounts and technicians
Forklift operator
Inventory management
Shipping and receiving
Dispatcher for delivery drivers
Organize storage for warranty parts
Education
Automotive - Automotive
Orange Technical College
Orlando, FL
05.2007
Skills
Customer service, Time management, Teamwork, Organizational Skills, Problem solving