Rodney Perry
Camden
Summary
Retired Aerospace Maintenance Technician with 15 years of experience ensuring mission-ready aircraft for global operations. Demonstrated expertise in security, environmental safety, and performing under pressure. Transitioned to the medical field during the pandemic. Skilled in managing daily office operations, including scheduling, data entry, filing, and record keeping. Expertise in providing administrative support for daily processes and activities in a corporate environment.
Overview
27
27
years of professional experience
Work History
Medical Receptionist/Medical Assistant
Lux Esthetics LLC.
10.2021 - Current
- Welcomes patients by greeting them, in person or on the phone; answering or referring inquiries
- Verifies patient information by interviewing patient; reviewing and recording medical history; taking vital signs; confirming purpose of visit or treatment
- Prepares patients for the visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment
- Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings
- Educates patients by providing medication and diet information and instructions; answering questions
- Completes records by recording patient examination, treatment, and test results
- Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries
- Keeps supplies ready by inventorying stock; placing orders; verifying receipt
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
- Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations
- Maintains patient confidence and protects operations by keeping patient care information confidential
- Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Partner Driver
Uber / Lyft
08.2015 - Current
- Safely transported passengers to destinations across town
- Stayed level-headed during encounters with aggressive and inebriated passengers
- Multitasked in a high-pressure environment
- Tasks included managing fares, navigating during heavy traffic and maintaining customer satisfaction
- Maintained a clean vehicle and a professional personal experience
- Handled all financial records, including tax-deductible expenses, mileage and earnings
Customer Service Representative
NexRep
10.2024 - 05.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Medical Receptionist/Medical Assistant
Prospect Urgent Care
01.2020 - 12.2021
- Greet then register patients using an electronic medical record, Docutap
- Obtain and record vital signs
- Perform point of care testing
- Rapid strep
- MonoSpot
- Urinalysis
- COVID antigen and antibody
- Influenza
- Prepare specimens for send out to the lab
- Give oral, subcutaneous and intramuscular medications
- Assist providers in procedures such as I&D and suturing
- Provide patient with a summary of their visit and discharge information
- Follow up on previous patients over the phone
- Report lab results to patients over the phone
- Autoclave instruments
- Maintain necessary logs for the urgent care
Mech 2
STI (Strategic Technology Institute)
07.2019 - 08.2020
- Maintain, repair and modify aircraft structures and structural components of moderate difficulty
- Maintain and repair aircraft components including but not limited to flight controls, engines, hydraulics, pneumatics, fuel systems, and mechanical components
- Apply technical knowledge of airframe and power plant systems in determining equipment malfunctions and apply required expertise in restoring equipment condition and/or operation
- Apply comprehensive technical expertise to solve moderate to complex problems by interpreting technical documentation such as blueprints or manufacturersʼ manuals
Aerospace Maintenance Technician
UNITED STATES AIR FORCE
05.2004 - 09.2014
- Supervised 16 personnel as a trainer and mentor
- Performing annual inspection and overhaul procedures on 32 KC-10 aircraft in accordance with specific maintenance technical orders and manuals
- Coordinating and assisting major structural repairs and modifications
- Remove and replace flight control and landing gear components
- Troubleshooting and rigging flight controls and landing gear assemblies
- Perform operation checks on all systems to include engine run procedures
- Managed and scheduled personnel/equipment requirements to ensure all facets of aircraft maintenance completed within stringent time guidelines
- Ensured all personnel met training requirements specific to job description
- Controlled and maintained $250,000 tool inventory specific to work center
- Collaborated in the development and implementation of a computer generated tool and supply management system
Unit Emergency Manager
United States Air Force
02.2010 - 12.2012
- Ensured unit compliance with OSHA, HAZMAT, EPA and DOT regulations
- Coordinated with federal and state agencies to schedule inspections
- Instructed unit members in hazmat disposal procedures and ensured compliance with the procedures
- Trained and evaluated personnel in emergency procedures such as active shooters, nuclear decontamination and chemical warfare
Unit Security Manager
United States Air Force
02.2010 - 12.2012
- Processed and monitored security clearances for 396 unit personnel
- Ensured unit compliance with all Department of Defense guidelines regarding the sharing and storage of classified documents and equipment
- Monitored unit members for breaches of protocol in operational security
Aerospace Maintenance Journeyman
United States Air Force
06.2000 - 05.2004
- Performed all aspects of line maintenance to include fuel and oil servicing, towing, system operational checks, ground servicing equipment operation
- Assisted in troubleshooting system malfunctions and performing repairs
- Conducted preflight, thru flight inspections, washing and lubrication of aircraft
- Performed airframe overhaul procedures such as cargo refurbishment and sheet metal repairs
Inventory Control Specialist, Part-time
KMART CORPORATION
07.1998 - 06.2000
- Inventory Control Specialist
Technician
LANDAUER CORPORATION
01.1999 - 05.2000
- Company Overview: Manufacturer of nuclear radiation detection badges
- Manufacturer of nuclear radiation detection badges
Education
High school or equivalent - General Courses
Middleton High School
Middleton, TN05-1998
Skills
- Communication skills
- Fork lift operator
- Aircraft Maintenance
- Emergency Management
- DoD Experience
- Mechanical Knowledge
- Typing (74 WPM)
- Security
- Military Experience
- Microsoft Office
- Retail sales
- Stocking
- Warehouse experience
- Leadership
- Time management
- Team management
Personal Information
Willing To Relocate: Anywhere
Timeline
Customer Service Representative
NexRep
10.2024 - 05.2025
Medical Receptionist/Medical Assistant
Lux Esthetics LLC.
10.2021 - Current
Medical Receptionist/Medical Assistant
Prospect Urgent Care
01.2020 - 12.2021
Mech 2
STI (Strategic Technology Institute)
07.2019 - 08.2020
Partner Driver
Uber / Lyft
08.2015 - Current
Unit Emergency Manager
United States Air Force
02.2010 - 12.2012
Unit Security Manager
United States Air Force
02.2010 - 12.2012
Aerospace Maintenance Technician
UNITED STATES AIR FORCE
05.2004 - 09.2014
Aerospace Maintenance Journeyman
United States Air Force
06.2000 - 05.2004
Technician
LANDAUER CORPORATION
01.1999 - 05.2000
Inventory Control Specialist, Part-time
KMART CORPORATION
07.1998 - 06.2000
High school or equivalent - General Courses
Middleton High School
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