Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CSR position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Lead Line Service Technician
US Jet Center
Denton, TX
08.2021 - Current
Towed aircraft to gates and hangars using tractors and other vehicles.
Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
Maintained accurate documentation of performed work and completed tasks.
Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
Directed vehicles to designated storage and take-off areas using hand signals and lighted batons.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Identified issues, analyzed information and provided solutions to problems.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Produce Broker
King Harvest Produce Ince
Los Angeles, CA
04.2011 - 12.2020
Developed strategic purchasing programs to facilitate better access to needed supplies.
Managed day-to-day purchasing operations by successfully sourcing and securing goods and services such as raw materials and production components.
Proved successful working within tight deadlines and fast-paced atmosphere.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Responded to customer requests for products, services and company information.
Promptly responded to inquiries and requests from prospective customers.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Facilitated over $12,000,000.00 in yearly sales on behalf of owners and managers.
Produce Broker
United Dist Inc
Los Angeles, CA
09.2001 - 04.2011
Facilitated over $10,000,000.00 in yearly sales on behalf of owners and managers
Reviewed bids and contracts to place appropriate orders.
Ordered produce products and maintained appropriate back stock levels.
Developed strategic purchasing programs to facilitate better access to needed supplies.
Managed day-to-day purchasing operations by successfully sourcing and securing goods and services such as raw materials and production components.
Responded to customer requests for products, services and company information.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Collected and analyzed customer information to prepare product or service reports.
Answered customer telephone calls promptly to avoid on-hold wait times.
Recorded account information to open new customer accounts.
Answered product and service questions, suggesting other offerings to attract potential customers.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Effectively communicated with customers about account changes, new products or services.
Produce Buyer
Western Mixers Produce Inc
Ontario, CA
09.1997 - 09.2001
Efficiently obtained needed products from vendors, regularly completing purchases for farmers.
Organized efficient processing of raw materials to prepare market-ready products for sale.
Reviewed bids and contracts to place appropriate orders.
Ordered produce products and maintained appropriate back stock levels.
Drove supplier relationship management to improve KPIs.
Developed strategic purchasing programs to facilitate better access to needed supplies.
Managed day-to-day purchasing operations by successfully sourcing and securing goods and services such as raw materials and production components.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Warehouse Manager
Western Mixers Produce
Ontario, CA
09.1990 - 09.1997
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Handled day-to-day shipping and receiving overseeing more than 15,000 packages per day.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Conducted research to address shipping errors and packaging mistakes.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Integrated warehouse operations with existing and new business processes.