Rodney Stokes
Baltimore,MD
Summary
Motivated and detail-oriented professional with a certification in Hardware and Operating Systems, seeking an entry-level IT position to launch a career in technology. Brings a strong work ethic, hands-on technical skills, and experience in logistics and operations within a hospital setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
Franklin Square Hospital
04.2019 - Current
- Manage inbound and outbound inventory with accuracy and attention to detail.
- Maintain organized warehouse operations, ensuring proper tracking of hardware and equipment.
- Inspect shipments for accuracy and damage, using scanning tools and tracking software.
- Collaborate with other departments to ensure timely delivery and equipment handling.
- Gained hands-on experience handling IT equipment and learned internal hardware setups.
Electrical Sales Associate
Homedepot
Baltimore, MD
01.2018 - 04.2019
- Developed strong relationships with clients, leading to repeat business and referrals.
- Maintained up-to-date knowledge of industry trends, ensuring accurate information was relayed to customers.
- Provided comprehensive after-sales support, addressing customer concerns promptly and efficiently.
- Influenced positive changes in store merchandising efforts by offering constructive feedback based on firsthand experience interacting with customers daily.
- Built rapport with local contractors and electricians, generating valuable leads for potential B2B partnerships.
Lawn and Garden Associate
Home Depot
Baltimore, MD
03.2017 - 01.2019
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Continuously updated personal knowledge on new lawn care products and techniques, ensuring the most accurate and up-to-date information was provided to customers.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Provided guidance on pest control solutions, empowering customers to protect their lawns and gardens effectively.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
Inventory Specialist / Stocker
Target
Baltimore, MD
05.2016 - 01.2017
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Collaborated with team members to complete overnight stocking tasks, resulting in enhanced store appearance.
- Assisted in inventory management tasks such as stocking supplies and updating daily specials boards accurately.
- Managed inventory by stocking shelves and rotating products to minimize waste.
- Enhanced customer satisfaction by efficiently preparing and stocking bar with necessary supplies.
Education
High School Diploma -
Parkville High School
Parkville, MD05.2015
Skills
- Hardware Installation & Troubleshooting
- Operating System Configuration
- Data Backup & Migration
- System Upgrades & Maintenance
- Inventory & Asset Management
- Teamwork and cooperation
- Warehousing operations
- Inventory management
- Forklift operation
- Labeling accuracy
- Relationship building
- Material handling equipment
- Shipment tracking
- Merchandise staging
- Interpersonal skills
- Warehouse software systems
- Shipping documentation
- Delivery scheduling
- Microsoft Office Suite
- Inventory software
- Equipment maintenance
- Customer RMA management
- Verbal and written communication
- Data entry
- Product knowledge
- Sales target achievement
- Communication proficiency
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
Certification
IBM Hardware and Operating Systems
Completed: June 2024
- Gained foundational knowledge of computer hardware, system software, installation, troubleshooting, and maintenance.
- Practiced technical scenarios in simulated environments.
Timeline
Shipping and Receiving Clerk
Franklin Square Hospital
04.2019 - Current
Electrical Sales Associate
Homedepot
01.2018 - 04.2019
Lawn and Garden Associate
Home Depot
03.2017 - 01.2019
Inventory Specialist / Stocker
Target
05.2016 - 01.2017
High School Diploma -
Parkville High School