Rodney Taylor
Dallas,TX
Summary
Obtaining a Claim Specialist opportunity to expand and apply all external sources of claim handling experience and knowledge on a larger scale. Be able to apply all services to customers and represent a company with a very high standard and help everyone in need.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Claims Understudy
Independent Adjusting
01.2018 - Current
- HRU - Shadowing Family in I.A. Field of hail reconciliation and back-end claims
- WCCS - Shadowing I.A. fields weather claims associated with deployments and non-hail related incidents.
- HCCS - Shadowing/studying home claims not related to CAT I.A. related.
- BCFR - Shadowing I.A. Fields of smaller business building not using Xactimate.
- Deployed - Gathering an understanding of going to different areas where a CAT has occurred
- Demonstrated leadership skills in managing projects from concept to completion.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Handling 6-10 Claims Weekly Property
Claims Associate
State Farm Insurance Inc
06.2022 - 04.2025
- Committed to helping customers through the claims process while providing remarkable service includes:
- Supporting our customers through personalized, caring, and simple interactions
- Assisting TM with training and tips for new hires
- Applied principles of logical thinking and syllogisms & explain
- Followed up with customers on unresolved issues.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Developed in-depth understanding of insurance policies and procedures.
- Collaborated with internal departments and external vendors to resolve claims.
- Worked 50-60 Auto claims daily
Warehouse & Delivery
Amazon
08.2013 - 12.2020
- Warehouse sorting mail task and packages, delivery driver customers homes daily.
- Proven ability to learn quickly and adapt to new situations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Delivered 300 - 450 package daily
Education
All Lines Adjuster - Claims Adjuster
Texas Adjuster School
Dallas, TX02-2022
Skills
- Customer Service
- Proficient Written and Verbal Communication skills
- Multi-tasking & Accountability
- Resourcefulness
- Microsoft Office
- Xactimate Certified
- Conflict resolution
- Java Script
- Planning
- Analytical and critical thinking
- Leadership
Coursework
- Adjuster Pre-Licensing Training
- AUTOCAD I
- Internet programming with JAVA
- Advanced Microcomputer Applications
- Mobile Applications Development
- Calculus I
- Operating systems network
- Secure coding
- OOP Using C++
- Xactimate (Sketch) Certified
Certification
- CIE - Certified Insurance Examiner
- Certified Xactimate Level 1, 2
Timeline
Claims Associate
State Farm Insurance Inc
06.2022 - 04.2025
Claims Understudy
Independent Adjusting
01.2018 - Current
Warehouse & Delivery
Amazon
08.2013 - 12.2020
All Lines Adjuster - Claims Adjuster
Texas Adjuster School
Similar Profiles
Jason DoreJason Dore
Independent Insurance Adjuster at Palmetto Independent AdjustingIndependent Insurance Adjuster at Palmetto Independent Adjusting
Trenton BewTrenton Bew
Claims Adjuster/Examiner/Representative at Independent Adjusting Firms/TPAClaims Adjuster/Examiner/Representative at Independent Adjusting Firms/TPA
Andres AragonAndres Aragon
Field Claims Adjuster at Independent Adjusting FirmsField Claims Adjuster at Independent Adjusting Firms