Rodney Torrance
Conway ,AR
Summary
Dedicated and dependable manager with extensive experience overseeing daily operations, and customer service satisfaction.
I have a strong background in problem solving, team leadership, and improving workflow efficiency. I am ready to bring a strong work ethic to a new career opportunity.
Overview
25
25
years of professional experience
Work History
Store Manager
Jiffy Lube
Conway, AR
08.2022 - Current
- Supervised daily store operations to ensure compliance with company policies and service standards.
- Trained and mentored team members on effective customer service techniques and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust marketing strategies for improved performance.
- Built customer relationships through clear communication and honest service recommendations.
- Managed daily cash reconciliation and deposits.
- Scheduled employees and managed labor hours to meet business demands.
Warehouse / Deliver Driver
Mighty
Conway , AR
09.2021 - 07.2022
- Delivered automotive parts to multiple service locations in a timely and organized manner.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed accurate loading and unloading of products, maintaining inventory integrity.
- Coordinated parts orders based on shop needs and repair schedules.
- Managed inventory levels and reordered stock to prevent delays in repairs.
Manager
Brake & Lube
Conway, AR
05.2001 - 2021
- Managed daily operations of a fast-paced automotive service center.
- Supervised, trained, and coached technicians and service advisors to maintain high performance standards.
- Implemented process improvements that enhanced service speed and reduced wait times.
- Managed inventory levels, ordered supplies, and maintained vendor relationships.
- Prepared and processed daily bank deposits accurately and securely.
Education
General
Conway High School
Conway, AR05-1990
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Dependable
Timeline
Store Manager
Jiffy Lube
08.2022 - Current
Warehouse / Deliver Driver
Mighty
09.2021 - 07.2022
Manager
Brake & Lube
05.2001 - 2021
General
Conway High School