Summary
Overview
Work History
Education
Skills
Websites
Certification
Skills And Technologies
Projects
Timeline
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Rodney Waites

Copperas Cove,TX

Summary

Hello, I'm Rodney Waites, with a versatile professional with a wealth of expertise in Microsoft Office applications, computer networking, insurance sales, technical support, database management. Additionally strong foundation in military service and a proven track record in customer service, with a unique blend of skills in information security, help desk support, and quality assurance. Committed to delivering exceptional results and leveraging experience in network administration and data entry to drive success in every endeavor. Let's collaborate to achieve excellence and exceed expectations together."

Overview

11
11
years of professional experience
1
1
Certification

Work History

Drone Operator

Military (Army)
01.2018 - Current

military drone operator is responsible for remotely piloting and controlling unmanned aerial vehicles (UAVs) to gather intelligence, conduct surveillance, and execute military missions in compliance with military protocols and safety regulations.

  • Followed work specifications to obtain needed photography.
  • Developed customized solutions for clients based on their unique requirements, fostering strong working relationships that led to repeat business opportunities.
  • Adapted quickly to changes in project scope or objectives while maintaining focus on delivering exceptional results for clients.

Data Entry

Capital Group
01.2013 - 01.2018
  • Created and maintained data entry logs to track data entry activities.
  • Assisted with developing data entry processes.
  • Used [IV link Software] to perform data entry functions.
  • Typed 60 wpm, allowing for fast and accurate data entry.

Education

Bachelor of Science - Information Technology

Arizona State University
Online
05.2026

Introduction to Computer Science and Programming Using Python -

MITx
online

Introduction to Computational Thinking and Data Science -

MITx

Information Technology Course -

CourseCareers

Fundamentals of Information Technology -

Education Center
Fort Cavazos
01.2023

Skills

  • Communication and Coordination
  • Precision Agriculture Techniques
  • 3D Modeling Expertise
  • Weather Analysis Competence
  • Project Management
  • Develop Process
  • Critical Thinking

Certification

  • CompTIA A+
  • Google IT Support Professional Certification
  • CourseCareers IT Professional
  • Secruity+
  • Six sigma Green Belt
  • Secret Clearance (Military Army)

Skills And Technologies

  • Microsoft Office Suite
  • Help Desk
  • Ticketing System
  • Azure
  • Network Security Groups
  • Firewalls
  • ACLs (Access Control Lists)
  • Virtual Machines
  • Virtual Networks
  • Cloud Computing
  • Active Directory
  • File Permissions
  • Windows 10
  • CSS
  • Microsoft Professional
  • Microsoft Azure
  • OS Ticket

Projects

Implementing a Help Desk Ticketing System (osTicket) using Azure Virtual Machines, github.com/rod0929/osticket-prereqs.git, Azure Virtual Machines, osTicket, IIS Implementing Active Directory (On-Premises) in Azure, github.com/rod0929/configure-ad.git, Azure Virtual Machines, Active Directory, PowerShell Exploring Azure and Networking Concepts, github.com/rod0929/azure-network-protocols.git, Azure Virtual Machines, Network Security Groups, WireShark

Timeline

Drone Operator

Military (Army)
01.2018 - Current

Data Entry

Capital Group
01.2013 - 01.2018

Bachelor of Science - Information Technology

Arizona State University

Introduction to Computer Science and Programming Using Python -

MITx

Introduction to Computational Thinking and Data Science -

MITx

Information Technology Course -

CourseCareers

Fundamentals of Information Technology -

Education Center
Rodney Waites