Rodney Walker
Nacogdoches,TX
Summary
Dynamic Propane Technician with a proven track record at Suburban Propane, excelling in complex repairs and proactive maintenance. Leveraged strong attention to detail and customer service skills to enhance operational efficiency and boost customer satisfaction. Trained new technicians, fostering a culture of safety and teamwork while optimizing equipment functionality.
Overview
33
33
years of professional experience
Work History
Propane Technician
Suburban Propane
Nacogdoches, TX
02.2023 - Current
- Operated and maintained propane delivery equipment to ensure safe transportation and compliance with regulations.
- Conducted routine inspections of tanks and regulators, identifying maintenance needs proactively.
- Collaborated with team members to troubleshoot equipment issues, enhancing operational efficiency.
- Adhered to safety protocols during all operations, contributing to a culture of safety awareness.
- Supported customer service initiatives by addressing inquiries related to propane services promptly.
- Participated in training sessions on new equipment, improving technical skills and knowledge base.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Fuel Tank Delivery Driver
Gemini
Lufkin, TX
04.2018 - 01.2023
- Delivered fuel to various locations, ensuring compliance with safety regulations.
- Conducted pre-trip inspections to maintain vehicle reliability and safety standards.
- Managed fuel inventory, optimizing delivery schedules for efficiency.
- Collaborated with dispatch teams to ensure timely deliveries and route optimization.
Fuel Technician
Hughes Oil Company
Corrigan, TX
02.2012 - 04.2018
- Operated fuel delivery trucks, ensuring compliance with safety regulations and company standards.
- Conducted routine inspections of fuel tanks and equipment, identifying maintenance needs proactively.
- Collaborated with team members to optimize fuel distribution routes, reducing delivery times.
- Trained junior technicians on safety protocols and efficient fueling procedures, enhancing team performance.
- Implemented inventory management practices for fuel supplies, improving tracking accuracy and reducing waste.
- Developed standard operating procedures for fueling operations, standardizing practices across the team.
- Monitored dispensing of Type fuel for Number stations within territory daily.
- Collaborated with team members to complete complex installations and repairs, increasing overall productivity.
- Optimized equipment functionality with precise calibration of fuel dispensing units and components.
- Implemented innovative solutions for recurring issues, reducing maintenance costs significantly.
- Maintained confidentiality on company clients and business contracts and compensation rates.
- Reduced equipment downtime with consistent preventative maintenance, ensuring optimal performance.
- Boosted customer satisfaction by providing timely and effective troubleshooting for fuel-related issues.
- Ensured safe work environment, adhering to strict safety protocols during fuel handling and storage procedures.
- Contract renegotiation led to improved terms for the company''s benefit; reviewed existing agreements to identify opportunities.
- Provided training to new technicians, sharing knowledge of industry best practices and tools for success.
Peace Officer
Polk County Texas
Polk County Texas
06.1996 - 02.2012
- Enforced local, state, and federal laws to maintain public safety and order.
- Conducted thorough investigations of incidents and offenses to gather evidence.
- Collaborated with community members to foster positive relationships and enhance trust.
- Provided training and guidance to junior officers on law enforcement protocols.
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations of incidents, documenting evidence and statements.
- Responded promptly to emergency situations, ensuring effective resolution of crises.
- Developed training programs for new officers, enhancing skills and operational readiness.
- Mentored junior officers, fostering professional growth and adherence to best practices.
- Utilized negotiation skills in conflict resolution scenarios to de-escalate potentially dangerous situations effectively.
- Ensured compliance with department policies and procedures through consistent adherence to established guidelines.
- Demonstrated excellent crisis management skills during high-pressure situations while maintaining composure under stress.
- Provided testimony in court proceedings as a credible witness, resulting in successful case outcomes.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Oversaw daily operations, ensuring adherence to safety protocols and efficiency standards.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Conducted regular performance evaluations, fostering professional development among team members.
- Coordinated cross-functional teams to streamline communication and project execution.
- Developed training programs that increased employee skillsets and compliance with industry regulations.
- Analyzed operational data to identify trends, driving strategic decision-making for resource allocation.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Maximum Security Officer
Texas Department Of Criminal Justice
Livingston, TX
06.1993 - 06.1996
- Conducted regular inspections to identify potential hazards and vulnerabilities.
- Responded promptly to emergency situations, coordinating with law enforcement as needed.
- Trained junior officers on safety protocols and emergency response procedures.
- Monitored facility premises to ensure safety and security compliance.
- Implemented security measures to deter criminal activities within the facility.
- Prepared detailed incident reports for management review and investigation purposes.
- Led security team in developing strategies for improved surveillance operations.
Education
Peace Officer State of Texas - Criminal Justice
Angelina College
Lufkin, TXSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Documentation and reporting
- Work Planning and Prioritization
- Customer interaction
- Workload management
- Deadline oriented
- Team Training
- Relationship building
- Issue resolution
- Mechanical aptitude
- Operations monitoring
- Operation Monitoring
- Customer rapport
- Issue analysis
- Staff education and training
- System installation
- Complex Repairs
- Project management
- Risk mitigation
- Inventory oversight
- User training
- Innovation skills
- Production scheduling
- Cost control
- Design principles
- Problem-solving
- Critical thinking
Accomplishments
Suburban Propane Extra Mile Award Winner.
Suburban Propane Presidential Award nominee.
Suburban Propane 500/quadrant 4 2nd place winner.
Sergeant/supervisor/ many roles and locations
Timeline
Propane Technician
Suburban Propane
02.2023 - Current
Fuel Tank Delivery Driver
Gemini
04.2018 - 01.2023
Fuel Technician
Hughes Oil Company
02.2012 - 04.2018
Peace Officer
Polk County Texas
06.1996 - 02.2012
Maximum Security Officer
Texas Department Of Criminal Justice
06.1993 - 06.1996
Peace Officer State of Texas - Criminal Justice
Angelina College