Rodney Wallace
Jackson,Mississippi
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Personable Produce Clerk excels at organizing merchandise and creating amazing product displays. Dedicated and driven with excellent history of defusing volatile customer situations quickly and effectively. Highly skilled in inventory management and stock rotation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Fresh Produce Team Member
Walmart
Richland, Mississippi
05.2012 - 05.2023
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Used pallet jacks to unload and organize merchandise from delivery trucks.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Checked for outdated and overripe produce and removed from inventory.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Supported promotional plans by updating signage with price changes.
- Greeted customers, answered customer questions about products and services, helped locate merchandise and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Inspected produce to update and adjust pricing information.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Got involved with team related assignments
Seafood Team Member
Whole Foods Market Inc
4500 Interstate 55 North Frontage Rd, Jackson, MS
06.2023 - Current
- Assisted customers with product selection by making recommendations and suggestions based on customer needs.
- Handled specialty seafood items for packaging and display.
- Washed floors, walls, coolers and storage shelves.
- Cleaned and sanitized equipment, tools and work surfaces.
- Followed written recipes to prepare prepackaged seafood meals.
- Checked quality of products and removed expired items.
- Increased sales by explaining characteristics and providing serving suggestions for various seafood items.
- Interacted with customers to foster loyalty and satisfaction.
- Stocked merchandise, clearly labeling items
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Cleaned, scraped, trimmed and filleted various seafood products.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Produce Team Member
Whole Foods Market Inc
4500 Interstate 55 North Frontage Rd, Jackson MS
10.2023 - Current
- Checked for outdated and overripe produce and removed from inventory.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Inspected produce to update and adjust pricing information.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Processed Wet Wall produce for cleanliness and appearance.
Supervisor
Whole Food Market
Jackson, MS
03.2024 - Current
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored new staff on operational procedures and best practices.
- Streamlined workflows, improving efficiency in production processes.
- Coordinated schedules and resources to meet project deadlines effectively.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Associate Of General Studies - Physical Therapy
Hinds Community College
Raymond, MS07.2010
High-school Degree -
Jim Hill High School
Jackson, MS05.2007
Skills
- Product Recommendations
- Retail Sales
- Very Team Oriented
- Stocking and Replenishing
- Product Display
- Obey the law
- Treats vendors with are and respect
- Light Housekeeping
- Product Sales and Promotion
- Customer Assistance
- Merchandise Organization
- Product Knowledge
- Available Nights, Weekends and Holidays
- Food Preparation and Safety
- Cleaning and Sanitation
- Engaging with Diverse Customers
- Ability to Lift 40 Pounds
Languages
English
Professional Working
Timeline
Supervisor
Whole Food Market
03.2024 - Current
Produce Team Member
Whole Foods Market Inc
10.2023 - Current
Seafood Team Member
Whole Foods Market Inc
06.2023 - Current
Fresh Produce Team Member
Walmart
05.2012 - 05.2023
Associate Of General Studies - Physical Therapy
Hinds Community College
High-school Degree -
Jim Hill High School