Rodney Wilkins
Driver Deliveries / Customer Service / Warehouse
Jonesboro,GA
Summary
Results-driven truck driver with 15 years of experience at Ryder System Inc., excelling in safe freight transport and customer service. Proven ability in route planning and load security, enhancing delivery accuracy and client satisfaction. Dependable and self-motivated, consistently meeting tight deadlines while maintaining a positive company image.
Overview
15
15
years of professional experience
Work History
Truck Driver/ Deliveries /Warehouse/ Customer Serv
Ryder System Inc.
Jonesboro, Georgia
08.2014 - 07.2026
- Transported freight safely and on schedule along assigned routes using commercial vehicles.
- Completed pre-trip inspections to support safety compliance and vehicle upkeep standards.
- Logged hours driven, mileage, and fuel usage accurately to meet regulatory recordkeeping requirements.
- Loaded and unloaded cargo to ensure secure transport and minimize risk of damage.
- Monitored cargo for secure transport, minimizing damage or loss incidents.
- Operated various truck types, ensuring safe and timely delivery of goods.
- Implemented efficient loading techniques to maximize cargo space utilization.
- Resolved customer inquiries regarding delivery status, enhancing service quality.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
- Strengthened relationships with clients by providing exceptional service and timely communication.
- Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
- Improved on-time delivery rates with meticulous planning and time management.
Delivery Driver/ Customer Service/ Warehouse/ For
ProBuild Building Supply
Jonesboro , Georgia
08.2011 - 08.2014
- Delivered building materials efficiently to job sites, ensuring timely arrival and customer satisfaction.
- Managed inventory during deliveries, verifying product availability and accuracy against orders.
- Collaborated with warehouse staff to ensure seamless loading of products for timely deliveries.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Assisted in training new drivers on delivery protocols and best practices for vehicle maintenance.
- Resolved customer inquiries and concerns promptly, enhancing service quality and client relationships.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Delivered building supplies safely and efficiently to various job sites.
- Coordinated with warehouse staff to ensure timely loading of materials for dispatch.
Education
High School Diploma -
Forest Park High School
Forest Park, GA06.1980
Skills
CDL- class A (Commercial driver) 15 years of safe driving and friendly customer service Forklift experience with loading and unloading freight Handling package and restocking inventory
Strong work ethic
Self-motivation and discipline
Dependable and reliable
Load security
Route planning
Customer-oriented
Flexible schedule availability
Hazardous materials handling
Timeline
Truck Driver/ Deliveries /Warehouse/ Customer Serv
Ryder System Inc.
08.2014 - 07.2026
Delivery Driver/ Customer Service/ Warehouse/ For
ProBuild Building Supply
08.2011 - 08.2014
High School Diploma -
Forest Park High School