Rodney Callwood
Knightdale,NC
Summary
Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and stakeholders at once. Dedicated to detail-oriented leadership and goal-oriented planning.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sr Project Manager II
Advantis Global (Apple)
02.2022 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
- Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit Scrum team.
- Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Recorded all project costs and expenses and aligned with project budget.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
Senior Project Manager
TierPoint LLC
02.2019 - 02.2023
- Analyzed complex sever issues and implemented enterprise and business- critical applications
- Delivered Successful client migration strategies based on business and technical needs
- Migrated client infrastructure
- Implemented Custom private, public, & hybrid cloud solutions for 500+ customers
- Delivered cloud solutions for new and existing clients moving to or from cloud environment
- Managed E2E cloud migration
- Managed project elements for multiple initiatives from initial planning to project completion
- Managed and motivate cross functional stakeholders
- Managed workload of 30 to 40 medium to large projects
- Strong planning, organizing, and monitoring abilities for oversight of new client implementations and existing client upgrades
- Ensure clients clearly understand status of project through all phases; including completed tasks, pending deliverables and outstanding items
- Communicate project plans and progress to key stakeholders.
- Complete thorough risk assessments and deployed management and response strategies to prevent roadblocks
Project Manager
Charter Communications
05.2018 - 05.2019
- Perform analysis of user needs, documenting requirements, determines strategy and develops plan/proposal for delivery of project
- Advise clients on solution adoption and integration into business processes based on solid understanding of client businesses, industries and markets
- Partner with Service Delivery Analysis within each Management Area to coordinate appropriate Field Operations Resources
- Assure overall customer satisfaction through innovative processes without compromising risk, security and quality deliverables
- Managed 30-40 enterprise projects
- Facilitate development of recommended project control solutions to be used for planning, scheduling, and tracking projects through integration of various project management tools
- Establish appropriate metrics for measuring key project criteria
- Expert understanding of data networking and WiFi solutions
- Approves non-standard purchasing requests following global enterprise processes
- Maintains Enterprise data network portal and audit data processes around it
Project Manager
American Red Cross
01.2018 - 06.2018
- Coordinated multiple efforts with business unit representatives, management, and leadership in context of client expectations while prioritizing tasks/deliverables
- Managed 50 project implementations, facilitated communication among all project teams and outside vendors
- Ensured standards and best practices were understood and followed while providing recommendations to IT Management on ways to improve processes and service levels
- Implemented project management principals using Project Management LifeCycle process as defined by Project Management Office
- Worked with sourcing group, vendors and internal subject matter experts to develop communications, training and supporting documents
Project Manager
Verizon Business Solutions
05.2017 - 01.2018
- Collected, organized information and defined workflow's to create processes and procedures to be implemented
- Coordinated internal and external resources and vendors for execution of projects
- Managed 30 implementation projects from end to end
- Organized LAN/WAN activations with stakeholders ensuring customer's live data has been cut over, and managed by Network Operations Center
- Maintained project management processes in areas of project schedule, quality management, communications management, risk/issue management, and change management
- Managed project timeline's and kept teams on task to complete milestones according to schedule
- Improved resource allocation to promote efficiency and deadline management
Asset Manager Specialist
Blue Cross
08.2016 - 05.2017
- Managed $250,000 budget to procure vendor specific software assets for all internal groups
- Ensured support of Global Software Custodians in processes of collecting and reporting on software usage and compliance
- Identified savings opportunities for renewals, software licensing, and services
- Managed vendor relationships for IT software purchases and Approved non-standard purchasing requests following governance processes
- Collaborated with applicable groups within IT and related partners (i.e. Facilities, Finance, etc.) during Asset Management design process to ensure business requirements are being met by proposed solution
- Managed creative projects from concept to completion while managing outside vendors
- Prepared monthly metrics for reporting to management
Education
MBA - MBA & MIS
North Carolina Central University
Durham, NC2016
Skills
- Team building
- Cost Control
- Risk mitigation planning
- Stakeholder relations
- Agile Methodology
- Project goals and milestones
- Scope development
- Change Management
- Cross Functional Team Leadership
- Process Improvement
- Scrum Lead
- SAFe Agile Best Practices
Certification
Information Technology Infrastructure Library(ITIL v3)
Custom
PMP, Agile, & Scrum Course work
Timeline
Sr Project Manager II
Advantis Global (Apple)
02.2022 - Current
Senior Project Manager
TierPoint LLC
02.2019 - 02.2023
Project Manager
Charter Communications
05.2018 - 05.2019
Project Manager
American Red Cross
01.2018 - 06.2018
Project Manager
Verizon Business Solutions
05.2017 - 01.2018
Asset Manager Specialist
Blue Cross
08.2016 - 05.2017
MBA - MBA & MIS
North Carolina Central University
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