Rodney Dewayne Vernon
Houston
Summary
Resourceful Assistant Department Manager known for high productivity and efficient task completion. Skilled in inventory management, team leadership, and operational improvement. Excel at communication, problem-solving, and adaptability to ensure smooth department operations and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Department Manager
Customer Service Experience
Houston Galleria
10.2024 - 01.2025
- Developed strategies to improve customer service, performance, and productivity.
- Coordinated daily operations within the department.
- Implemented training programs for new hires and existing staff members.
- Evaluated job applications from potential candidates and conducted interviews when needed.
- Participated in strategic planning initiatives related to the growth of the business.
- Maintained records of employee attendance, absences, vacation time.
Assistant Department Manager
Womens Shoe Division
Nordstrom Woodlands
10.2020 - 08.2023
- Coordinated daily operations within the department.
- Analyzed data to identify areas for process improvement within the department.
- Managed inventory of supplies for the department including ordering new items as necessary.
- Prepared budgets for the department including forecasting expenditures.
- Monitored departmental progress against established goals and objectives.
- Supervised a team of employees by providing feedback on their work performance and setting expectations for them to follow.
Education
Bachelor of Science - Social Work
Texas Southern University
Houston, TX05-2026
Associate of Arts - Sociology
Houston Community College
Houston, TX05-2023
Skills
- Client advocacy
- Case management
- Policy analysis
- Social services
- Data analysis
- Team collaboration
- Employee training
- Effective communication
Accomplishments
- TSU Study Abroad Scholarship - Tanzania (2024)
- TSU Study Abroad Scholarship - Paris Noir (2025)
- TSU Social Work - SUDEALS Scholarship Winner (2025)
- National Society of Leadership & Success (NSLS) (2024-2025)
- TSU - President's List/Deans List/Honor Roll (2024-2025)
- Association of Black Social Workers - Student Chapter - Treasurer (2025)
Certification
- Certified Peer Support Specialist, Mental Health - State of Texas (2016-2024)
- Certified Precinct Elections Judge, Harris County Clerk's Office (2021-2025)
- Volunteer Deputy Voter Registrar, Harris County - Certificate of Appointment (2021-2025)
References
References available upon request.
Timeline
Assistant Department Manager
Customer Service Experience
10.2024 - 01.2025
Assistant Department Manager
Womens Shoe Division
10.2020 - 08.2023
Bachelor of Science - Social Work
Texas Southern University
Associate of Arts - Sociology
Houston Community College
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