Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rodneysha Chapple

Florissant,MO

Summary

Proven track record in enhancing guest experiences at St.Louis Marriott West, demonstrating exceptional customer service and efficient multitasking. Leveraged Microsoft Teams for seamless communication, achieving positive feedback and repeat guest visits. Excelled in maintaining cleanliness standards, underscoring commitment to sanitation and guest satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Breakfast Attendant

Hampton Inn By Hilton
10.2023 - Current
  • Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
  • Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
  • Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
  • Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.

Substitute Teacher

Pattionville School District
12.2021 - 05.2023
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.

Front Desk Agent

St.Louis Marriott West
09.2016 - 03.2020
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Education

Substitute Certificate Of License To Teach -

Missouri Department of Elementary & Secondary Educ
12.2021

Diploma -

Hazelwood Central High School
Florissant, MO
05.2016

Skills

  • Efficient multitasking
  • Cleanliness standards
  • Sanitation Practices
  • Stocking
  • Cash Handling
  • Listening Skills
  • Time Management
  • Customer Service
  • Microsoft PowerApps
  • Microsoft Teams

Certification

Substitute Certificate of License to Teach

Timeline

Breakfast Attendant

Hampton Inn By Hilton
10.2023 - Current

Substitute Teacher

Pattionville School District
12.2021 - 05.2023

Front Desk Agent

St.Louis Marriott West
09.2016 - 03.2020

Substitute Certificate Of License To Teach -

Missouri Department of Elementary & Secondary Educ

Diploma -

Hazelwood Central High School

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Rodneysha Chapple