Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rodnisha Knox

Rodnisha Knox

Buffalo,NY

Summary

Experienced in working closely with individuals and providing hands-on support. Pursuing a medical assistance degree in college. Strong foundation in history, health terminology, and medical terminology. Obtained medical office diploma from Bryant Stratton College. Skilled in verifying patient information, billing, and coding processes. 6 years of customer service and restaurant experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Patient Transporter

Mercy Hospital
01.2024 - 03.2025
  • Verifying first last name and birthday before transferring patients from one part of the hospital to another

Security Guard

Exclusive investigation
05.2022 - 10.2022

Driver

Buffalo Transportation
04.2022 - 10.2022
  • Verifying patient before taking them from the nursing home to appointments or appointments back to nursing home medical transportation

Customer Service Representative

TSI - Transworld System, Inc
07.2022 - 09.2022
  • Verifying clients first and last name, Social Security number and birthday before trying to help them get on a payment plan to pay off medical bills

Team Member

Tim Hortons
07.2021 - 02.2022

Customer Service Representative

Installs LLC NAL Group
01.2021 - 09.2021
  • Customer service

Cashier/Sales Associate

SAMS CLUB
10.2020 - 12.2020
  • Cashier & floor team member

Inbound Sales Representative

Strategic accounting service
05.2020 - 09.2020
  • Inbound and outbound

Cashier

Home Depot
10.2019 - 02.2020

Cashier and Customer Service

Tops Friendly Markets
02.2019 - 08.2019
  • Cashier & sales associate

Cashier/Sales Associate

Goodwill Industries
10.2018 - 12.2018
  • Cashier and floor assistance

Crew Member

Tim Hortons
05.2018 - 10.2018
  • Take orders make orders

Housekeeping

Salvators hotel
04.2018 - 08.2018
  • Cleaning about 17 rooms a day

Cashier

Burlington Stores
11.2016 - 01.2017
  • Cashier & sales associate

Collections Representative

Oracle Financial Group
04.2016 - 09.2016
  • Collections

Housekeeping

Sodexo
02.2016 - 05.2016
  • Housekeeping

Collections Representative

Letchworth group
01.2015 - 01.2016
  • Collections

File Clerk

Center one
05.2015 - 08.2015
  • Filling documents doing audits

Education

College diploma - Medical office assistant

Bryant & Stratton College
Buffalo, NY
12.2023

High school or equivalent - General studies

Eoc
Buffalo, NY
06.2022

Skills

  • Driving
  • Windows
  • HIPAA
  • EMR systems
  • Delivery Driver Experience
  • Sales
  • Collections
  • Retail
  • Telemarketing
  • Call Center
  • Medical Records
  • Filing
  • Cold Calling
  • Hospital Experience
  • Security
  • Housekeeping
  • Construction
  • Patient Care
  • Medical office experience
  • Customer service
  • Medical billing
  • Front desk
  • Cash register
  • Medical terminology
  • Hotel experience

Certification

  • Class E
  • Guard Card
  • OSHA 10
  • Driver's License

Timeline

Patient Transporter

Mercy Hospital
01.2024 - 03.2025

Customer Service Representative

TSI - Transworld System, Inc
07.2022 - 09.2022

Security Guard

Exclusive investigation
05.2022 - 10.2022

Driver

Buffalo Transportation
04.2022 - 10.2022

Team Member

Tim Hortons
07.2021 - 02.2022

Customer Service Representative

Installs LLC NAL Group
01.2021 - 09.2021

Cashier/Sales Associate

SAMS CLUB
10.2020 - 12.2020

Inbound Sales Representative

Strategic accounting service
05.2020 - 09.2020

Cashier

Home Depot
10.2019 - 02.2020

Cashier and Customer Service

Tops Friendly Markets
02.2019 - 08.2019

Cashier/Sales Associate

Goodwill Industries
10.2018 - 12.2018

Crew Member

Tim Hortons
05.2018 - 10.2018

Housekeeping

Salvators hotel
04.2018 - 08.2018

Cashier

Burlington Stores
11.2016 - 01.2017

Collections Representative

Oracle Financial Group
04.2016 - 09.2016

Housekeeping

Sodexo
02.2016 - 05.2016

File Clerk

Center one
05.2015 - 08.2015

Collections Representative

Letchworth group
01.2015 - 01.2016

High school or equivalent - General studies

Eoc

College diploma - Medical office assistant

Bryant & Stratton College

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Rodnisha Knox