Rodnisha Knox
Buffalo,NY
Summary
Experienced in working closely with individuals and providing hands-on support. Pursuing a medical assistance degree in college. Strong foundation in history, health terminology, and medical terminology. Obtained medical office diploma from Bryant Stratton College. Skilled in verifying patient information, billing, and coding processes. 6 years of customer service and restaurant experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Transporter
Mercy Hospital
2024.01 - 2025.03
- Verifying first last name and birthday before transferring patients from one part of the hospital to another
Security Guard
Exclusive investigation
2022.05 - 2022.10
Driver
Buffalo Transportation
2022.04 - 2022.10
- Verifying patient before taking them from the nursing home to appointments or appointments back to nursing home medical transportation
Customer Service Representative
TSI - Transworld System, Inc
2022.07 - 2022.09
- Verifying clients first and last name, Social Security number and birthday before trying to help them get on a payment plan to pay off medical bills
Team Member
Tim Hortons
2021.07 - 2022.02
Customer Service Representative
Installs LLC NAL Group
2021.01 - 2021.09
- Customer service
Cashier/Sales Associate
SAMS CLUB
2020.10 - 2020.12
- Cashier & floor team member
Inbound Sales Representative
Strategic accounting service
2020.05 - 2020.09
- Inbound and outbound
Cashier
Home Depot
2019.10 - 2020.02
Cashier and Customer Service
Tops Friendly Markets
2019.02 - 2019.08
- Cashier & sales associate
Cashier/Sales Associate
Goodwill Industries
2018.10 - 2018.12
- Cashier and floor assistance
Crew Member
Tim Hortons
2018.05 - 2018.10
- Take orders make orders
Housekeeping
Salvators hotel
2018.04 - 2018.08
- Cleaning about 17 rooms a day
Cashier
Burlington Stores
2016.11 - 2017.01
- Cashier & sales associate
Collections Representative
Oracle Financial Group
2016.04 - 2016.09
- Collections
Housekeeping
Sodexo
2016.02 - 2016.05
- Housekeeping
Collections Representative
Letchworth group
2015.01 - 2016.01
- Collections
File Clerk
Center one
2015.05 - 2015.08
- Filling documents doing audits
Education
College diploma - Medical office assistant
Bryant & Stratton College
Buffalo, NY12.2023
High school or equivalent - General studies
Eoc
Buffalo, NY06.2022
Skills
- Driving
- Windows
- HIPAA
- EMR systems
- Delivery Driver Experience
- Sales
- Collections
- Retail
- Telemarketing
- Call Center
- Medical Records
- Filing
- Cold Calling
- Hospital Experience
- Security
- Housekeeping
- Construction
- Patient Care
- Medical office experience
- Customer service
- Medical billing
- Front desk
- Cash register
- Medical terminology
- Hotel experience
Certification
- Class E
- Guard Card
- OSHA 10
- Driver's License
Timeline
Patient Transporter
Mercy Hospital
2024.01 - 2025.03
Customer Service Representative
TSI - Transworld System, Inc
2022.07 - 2022.09
Security Guard
Exclusive investigation
2022.05 - 2022.10
Driver
Buffalo Transportation
2022.04 - 2022.10
Team Member
Tim Hortons
2021.07 - 2022.02
Customer Service Representative
Installs LLC NAL Group
2021.01 - 2021.09
Cashier/Sales Associate
SAMS CLUB
2020.10 - 2020.12
Inbound Sales Representative
Strategic accounting service
2020.05 - 2020.09
Cashier
Home Depot
2019.10 - 2020.02
Cashier and Customer Service
Tops Friendly Markets
2019.02 - 2019.08
Cashier/Sales Associate
Goodwill Industries
2018.10 - 2018.12
Crew Member
Tim Hortons
2018.05 - 2018.10
Housekeeping
Salvators hotel
2018.04 - 2018.08
Cashier
Burlington Stores
2016.11 - 2017.01
Collections Representative
Oracle Financial Group
2016.04 - 2016.09
Housekeeping
Sodexo
2016.02 - 2016.05
File Clerk
Center one
2015.05 - 2015.08
Collections Representative
Letchworth group
2015.01 - 2016.01
High school or equivalent - General studies
Eoc
College diploma - Medical office assistant
Bryant & Stratton College