RODOLFO BACALLAO
MIAMI
Summary
Dynamic leader with a proven track record at ABRAXAS MEDICAL BILLING, excelling in operations management and financial oversight. Expert in contract negotiation and employee relations, I successfully streamlined billing processes, enhancing efficiency and compliance. Committed to fostering team engagement and driving business growth through strategic planning and effective project management.
Overview
26
26
years of professional experience
Work History
President
ABRAXAS MEDICAL BILLING
01.2020 - Current
- Developed and implemented operational strategies to enhance service delivery across departments.
- Facilitated stakeholder meetings to align organizational goals with community health needs.
- Established financial oversight protocols to ensure compliance and accuracy in billing processes.
- Directed risk management initiatives to identify and mitigate operational vulnerabilities.
- Streamlined billing processes to improve efficiency and reduce turnaround times for claims.
- Trained management staff on corporate governance principles and ethical practices.
- Monitored industry trends to inform strategic decision-making and service offerings.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Reviewed and approved annual budgets to align financial resources with strategic initiatives.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
Account Manager
MEDSTAR HOLDINGS
06.2011 - 01.2021
- Developed tailored sales strategies to enhance client engagement and drive account growth.
- Implemented effective cross-functional collaboration to streamline project coordination and enhance service delivery.
- Conducted thorough performance reporting to evaluate account health and identify opportunities for improvement.
- Negotiated contracts with clients to secure favorable terms while meeting organizational objectives.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Manager Director
DIAGNOSTIC TESTING GROUP
06.2000 - 03.2011
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Education
Associate of Science - HEALTH CARE BILLING AND CODING
NATIONAL SCHOOL OF TECHNOLOGY
Miami, FL04-1999
Skills
- Leadership team building
- Organizational leadership
- Integrity and ethics
- Employee relations
- Operations management
- Project management
- Business development
- Contract negotiation
- Operations oversight
- Medical coding and billing proficiency
- Bill analysis for multiple orthopedic practices
- Financial management
- Revenue generation
- Contract management
- Staff management
Languages
Spanish
Full Professional
Timeline
President
ABRAXAS MEDICAL BILLING
01.2020 - Current
Account Manager
MEDSTAR HOLDINGS
06.2011 - 01.2021
Manager Director
DIAGNOSTIC TESTING GROUP
06.2000 - 03.2011
Associate of Science - HEALTH CARE BILLING AND CODING
NATIONAL SCHOOL OF TECHNOLOGY