Rodolfo Canez Ramirez

• Performed preventative maintenance services on tractors, trailers and fleet vehicles. including oil changes, fuel system service, brake adjustments, and filter replacements.
• Diagnosed mechanical, electrical, and issues using OEM diagnostic software, scan tools, and multimeters.
• Repaired and maintained diesel engines, air brake systems, suspension components, drivetrain assemblies, and cooling systems.
• Serviced and repaired air brake systems, including brake chambers, slack adjusters, air lines, and ABS components.
• Performed engine diagnostics and troubleshooting, identifying issues related to fuel delivery, emissions systems, sensors, and electronic control modules.
• Replaced and repaired major components including radiators, alternators, starters, wheel hubs, and suspension parts.
• Maintained and repaired trailer components, including lighting systems, liftgates, air lines, brake assemblies, and structural hardware.
• Utilized welding and fabrication techniques to repair brackets, mounts, and trailer structures when necessary.
• Completed detailed service reports, documenting repairs, parts usage, and maintenance history for fleet records.

• Loaded and delivered scheduled Amazon packages using company vehicles.

• Conducted daily box truck and van inspections before delivery routes.

• Provided in-home unpacking and product assembly at customer requests.

• Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
• Navigated routes with relevant map programs and GPS systems.
• Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
• Loaded trucks and safely secured merchandise to prevent damage during transportation.
• Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
• Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
• Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

• Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
• Reviewed work orders and discussed with supervisors.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
• Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
• Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
• Performed troubleshooting and diagnostic procedures to locate source of malfunctions.

• Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
• Checked all fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid and windshield washer solvent.
• Ensured that shop area was clean at all times including floors, walls, tools and equipment.
• Performed automotive preventive maintenance and inspected tires.
• Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.

• Conducted thorough interior and exterior cleaning and detailing of vehicles to enhance appearance.
• Performed minor repairs such as fixing broken trim pieces or replacing door handles.
• Ordered and restocked supplies to keep workplace operating smoothly.
• Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
• Cleaned and polished vehicles using wax, polishes, detergents, brushes, cloths, and buffing machines.

• Weighed materials or products to record data on tags or labels.
• Collaborated with team members on various tasks related to storage and transport operations.
• Used handheld scanners for warehouse management system compliance.
• Maneuvered forklift over and around loaded pallets, boxes and other materials.
• Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
• Operated forklifts to transport materials between loading, processing, and storage areas.
• Loaded and unloaded goods from trailers, ensuring secure and damage-free handling.
• Created labels and assisted with the put-away process.

• Verified customer identification before releasing vehicles from the lot.
• Performed routine maintenance such as checking tire pressure, oil levels, and fluids.
• Maintained cleanliness, neatness and organization of customer areas.
• Maintained the overall presentation of the dealership.
• Ensured vehicles were clean, organized and ready for sale
• Organized car keys and kept them secure at all times.
• Tracked mileage readings of each vehicle on a daily basis and reported any discrepancies immediately.
• Cleaned interiors of returned vehicles using appropriate cleaning supplies and equipment.
• Assisted customers by communicating and collaborating with teammates.
• Implemented sustainability initiatives to minimize waste and promote recycling of parts.
• Ordered parts for vehicle needs.