Summary
Overview
Work History
Education
Skills
Timeline
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Rodolfo Chairez

Arlington Heights,IL

Summary

Coming from a management background, with years of experience when it comes to customer satisfaction and IT troubleshooting, as well as leadership experience garnered from managing a store, and interviewing/training new hires using the proper tools necessary for success. Using the work experience from being a manager, will thrive to adapt to any challenge necessary and put forth the best attitude forward in this next field of work.

Overview

3
3
years of professional experience

Work History

Service Manager

Chipotle
08.2021 - 10.2024
  • Dealt with customer service on a day to day basis whether it was on the phone, email, or in person customer service to make sure everyone was satisfied.
  • Focused on interviewing and hiring aspiring and up to standard workers that would lead the restaurant in the right direction.
  • Adapt to any situation and adversity on hand that would occur and deal with it in a calm and calculated way.
  • Managed a restaurant of 30+ employees and made sure proper training procedures were happening so everyone could be up to standard.

IT Network+ Certification Program

CompTIA Network
09.2024 - Current
  • Actively pursuing Network+ certification to further current knowledge in IT.
  • Gain useful information that can be put forward in different work scenarios.
  • Able to manage time between studies and work diligently.

Education

High School Diploma -

Buffalo Grove High School
Buffalo Grove, IL
05-2023

Skills

  • Customer service satisfaction
  • Flexibility with work hours
  • Management skills
  • Staying calm under adversity
  • Adaptability and career growth
  • Eager to learn new information
  • Technology troubleshooting
  • Fluent in Spanish

Timeline

IT Network+ Certification Program

CompTIA Network
09.2024 - Current

Service Manager

Chipotle
08.2021 - 10.2024

High School Diploma -

Buffalo Grove High School

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Rodolfo Chairez