Rodolfo Espinel
Miami,FL
Summary
Highly communicative professional with more than Number years of expertise as Concierge for high-end hotel chains. Team player provides exceptional guest service. Background in industry positions at luxury resorts where client satisfaction is of utmost importance.
Overview
1
1
year of professional experience
Work History
Front Desk Attendant
First Services Residential
350 OceanDrive,Key Biscayne, Fl,33149
12.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
Concierge Supervisor
DDCA Security Services Inc
4905 NW 72 Ave,UNIT 2,Miami,Fla,33166
11.2023 - Current
I work as concierge supervisor and also do management assistance, sometimes maintenance
For 25 years
Education
Telecommunications Technician - Computational Science
Polytechnic Telecomunications
Habana,Cuba08.1980
Skills
- Meeting Organization
- Spa Treatment Coordination
- Customer Service
- Reservation Coordination
Timeline
Front Desk Attendant
First Services Residential
12.2023 - Current
Concierge Supervisor
DDCA Security Services Inc
11.2023 - Current
Telecommunications Technician - Computational Science
Polytechnic Telecomunications