Saquise Sherrill
Summary
Reliable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success.
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Front Desk Receptionist
Hampton Inn By Hilton
Mooresville
04.2025 - Current
- Greeted and assisted guests during check-in and check-out processes.
- Managed phone inquiries and directed calls to appropriate departments.
- Coordinated room bookings and maintained reservation system accuracy.
Collections Specialist
GM Financial
Huntersville
09.2012 - Current
- Negotiated with customers to reach payment agreements.
- Generated invoices and sent out payment reminders.
- Setting up arrangements
- Following up with calls
- Emailing to confirm future arrangements
- Executed collection calls and correspondence to solicit payment on overdue account balances.
- Monitored accounts and credit reports to identify delinquent and high-risk customers.
- Prepared detailed reports of discrepancies, presenting to management for approval prior to collecting.
- Analyzed credit reports to assess customer payment history.
Helper Clerk
Special Olympics
Statesville
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
Education
Associate of Arts - Business Administration And Management
University of Phoenix
Tempe, AZ 06.2024 - 05.2026
High School Diploma -
Mooresville High
Mooresville, NCSkills
- Schedule coordination
- Appointment setting
- Meeting organization
- Financial management
- Locating individuals
- Credit and collections
- Payment acceptance
- Scripted conversations
- Customer service
- Time management
- Conflict resolution
References
- Rhonda Baylor, Social Worker, (336) 673-8356, rhondab@gmail.com
- Zakaria El, Coworker, (704) 432-5687, El.zakaria@gmfinancial.com
Volunteer Experience
Helper Clerk, Special Olympics, Statesville, NC, Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
Timeline
Front Desk Receptionist
Hampton Inn By Hilton
04.2025 - Current
Associate of Arts - Business Administration And Management
University of Phoenix
06.2024 - 05.2026
Collections Specialist
GM Financial
09.2012 - Current
Helper Clerk
Special Olympics
High School Diploma -
Mooresville High