Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
AdministrativeAssistant

Rodolfo Montoya

Houston,TX

Summary

Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance.

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

3
3
years of professional experience

Work History

Cashier/Customer Service

Burger King
Houston, TX
01.2021 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Used suggestive selling techniques to promote add-on sales.
  • Greeted customers promptly and responded to questions.
  • Answered phone calls to assist customers with questions and orders.

Production Worker

High Speed Gear
Houston, TX
04.2023 - 08.2023
  • Inspected product quality prior to packaging and shipment.
  • Assisted in setting up production lines for manufacturing processes.
  • Performed minor repairs on machinery as needed.
  • Troubleshot technical issues that arose during assembly process.
  • Identified defective parts or components and removed them from production line.
  • Reported any issues to supervisor immediately for resolution.
  • Verified accuracy of finished products against work orders or blueprints.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Organized storage areas for efficient retrieval of items when needed.
  • Provided assistance in loading and unloading containers onto trailers for transport.
  • Utilized computer software programs to record details related to production process.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Examined final products for conformance with quality and design standards.
  • Set up and operated production machinery according to company's specific standards and protocols.
  • Analyzed work orders to determine type and quantity of materials needed for each production batch.
  • Oversaw inventory and counts and performed periodic spot checks to verify outgoing orders.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.

Education

Bachelor of Arts - Criminal Justice

University of Houston-Downtown
Houston, TX
03.2024

Associate of Arts - Criminal Justice

Lone Star College System
Houston, TX
05.2023

Skills

  • Customer Assistance
  • Payment Collection
  • Cash Register Operation
  • Customer Service
  • Cash Handling
  • Payment Processing
  • Product Recommendations
  • Currency counting
  • Time management skills
  • Credit and cash transactions
  • Product Knowledge
  • Organizational abilities
  • Sales expertise
  • Customer Relations
  • Inventory Control
  • Cleaning and sanitizing
  • Customer service excellence
  • Written and verbal communication
  • Issue Resolution
  • Guest inquiries
  • Money Handling
  • Cash Drawer Balancing
  • Interpretation skills
  • Document Translation
  • Verbal and written communication
  • Team Collaboration
  • Team building
  • Phone and Email Etiquette
  • Problem-solving skills
  • Problem-solving abilities
  • Hospitality services
  • Live interpretations
  • Guest Relations
  • Transaction Processing
  • Room Service
  • Organizational Skills
  • Fluent in English and Spanish
  • Equipment monitoring
  • Basic Math
  • Workplace Safety
  • Automated Assembly
  • Equipment Inspection
  • Materials Management
  • Quality Control
  • Machinery Cleaning
  • Machinery Operation
  • Assembly procedures
  • Manufacturing
  • Computer Skills
  • Heavy Lifting
  • Manufacturing Experience
  • Assembly and production

Affiliations

  • On going person with a passion of learning new things.
  • Hard working person with ambiguous goals in mind.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Production Worker

High Speed Gear
04.2023 - 08.2023

Cashier/Customer Service

Burger King
01.2021 - Current

Bachelor of Arts - Criminal Justice

University of Houston-Downtown

Associate of Arts - Criminal Justice

Lone Star College System

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Rodolfo Montoya