Rodregus Tripp
Rochester,NY
Summary
Dynamic, Hardworking, Organized, Passionate, Educated, detail-oriented professional with 15+ years of extensive experience. Creating beautiful, aesthetically-pleasing, healthy and environmentally friendly lawns/landscaping for residential neighborhoods and commercial projects. Proven ability to enhance customer satisfaction through effective relationship management and quality control. Skilled in equipment training and integrated pest management, fostering team development and operational efficiency. Committed to delivering exceptional service and optimizing resource allocation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cashier
Speedway Gas Station
11.2018 - 12.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized cash register area, ensuring compliance with company policies.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
- Trained new employees on cashier procedures and customer service standards.
Field Supervisor
Broccolo Tree And Lawn Care
05.2007 - 12.2022
- Supervised daily operations for 10 lawn care trucks and tree service teams, ensuring adherence to safety protocols.
- Coordinated schedules and workflows, optimizing resource allocation across multiple projects.
- Trained and mentored staff on equipment usage and best practices for lawn care(IPM) landscape maintenance.
- Implemented quality control measures to enhance service delivery and customer satisfaction.
- Resolved customer inquiries and concerns promptly, fostering strong client relationships.
Education
Associate of Science - Horticulture Science
Finger Lakes Community College
Canandaigua, NY05-2007
Skills
- Field operations management
- Customer relationship management
- Equipment training and maintenance
- Turf and Landscape management skills
- Integrated pest management (IPM)
- Inventory management
- Heavy equipment operation
Certification
* OSHA Certification
* New York State Pesticide Licenses
Timeline
Cashier
Speedway Gas Station
11.2018 - 12.2022
Field Supervisor
Broccolo Tree And Lawn Care
05.2007 - 12.2022
Associate of Science - Horticulture Science
Finger Lakes Community College