Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodrick Fuhrman

Panama City,FL

Summary

Multi-talented service manager successful at handling customer issues quickly. Demonstrated record of developing successful store-wide policies to promote customer engagement and reduce issues. Bringing several years of progressive experience.

Overview

10
10
years of professional experience

Work History

Service Manager

Walmart
Panama City, FL
03.2008 - 03.2018
  • Managed team of technicians to ensure high-quality service delivery and customer satisfaction.
  • Forecasted department goals and objectives and enforced deadlines for quality service and speedy task completion.
  • Conducted performance reviews and provided constructive feedback to staff members.
  • Maintained inventory of parts and supplies, ensuring availability for service tasks.
  • Addressed customer questions and concerns regarding products and services.
  • Maintained accurate records of all service requests, including resolution times and costs incurred.
  • Resolved customer complaints in a timely manner.

Education

High School Diploma -

Newcomerstown High School
Newcomerstown, OH
04-1983

Skills

Contractor for 22 years in new construction and remodels

  • Staff training and development
  • Trustworthy and honest
  • Positive attitude
  • Crew leadership
  • Customer service
  • Workplace safety
  • Team leadership

Timeline

Service Manager

Walmart
03.2008 - 03.2018

High School Diploma -

Newcomerstown High School
Rodrick Fuhrman