Rodrigo Cardoza
Uniondale,NY
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Creative Food Group LLC
Freeport, NY
05.2024 - Current
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Customer Service Representative
StubHub
06.2023 - 12.2025
- Provided exceptional customer service to ensure customer satisfaction.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Customer Service Representative
DoorDash
05.2023 - 05.2024
- Answered customer inquiries via phone, email, and chat.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
GED -
High School
Skills
- Retail operations
- Compliance
- Google drive
- Goal setting
- Sales reporting
- Task delegation
- Employee scheduling
- Team motivation
- Customer service
- Team leadership
Certification
- ServSafe
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant Manager
Creative Food Group LLC
05.2024 - Current
Customer Service Representative
StubHub
06.2023 - 12.2025
Customer Service Representative
DoorDash
05.2023 - 05.2024
- ServSafe
GED -
High School
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