RODRIGO COBOS
Miami,FL
Summary
Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.
Overview
21
21
years of professional experience
Work History
Senior Project Manager/Designer
SCI Telecom
01.2023 - Current
- Provided cost-effective technical solutions.
- Produced designs of Fiber hybrid networks that met statutory and regulatory approvals using RF design tools.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Created materials and designs in MSPM and BlueBeam for use in client presentations and communications.
- Managed and expedited multiple complex projects worth $560,000 in face value.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
Senior Project Manager
ADT COMMERCIAL
03.2018 - 09.2022
- Project management of an average of 30 plus simulatenous projects of Access Control, CCTV, Fire Alarm, Nurse Call, Solar powered Solutions, Structured Cabling networks, Audio/Video, Public Safety DAS Systems in Commercial(Including Government and Public Schools) and Residential Buildings. Typical margin increase at closing 15%-20% over original estimated margin, Negative Cost vs Invoiced Ratio and billing/collections record above estimated. Average face value of the projects $460,000.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs
- Maintained strict budgetary control on more than 30 projects ranging from $180,000 to $2'100.000 and working with project teams to track costs and control expenditures without sacrificing quality
- Worked with third-party vendors to streamline appropriate processes for product storage, transportation and disposal
Senior Project Manager
VIP Systems
11.2015 - 03.2018
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Executed more than 10 simultaneous Structured cabling Networks, WAN/LAN, Audio Visual , Access Control, Fire Alarm and DAS projects acting as senior project manager for multiple commercial, office, residential and public works projects.
- Maintained schedules to meet key milestones at every project phase.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Updated customers and senior leaders on progress and roadblocks.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements
- Communicated project plans and progress to key stakeholders and project contributors
IT DIRECTOR
SAVE OUR HOMES ENTERPRISES
12.2012 - 11.2015
- Project Management of CRM and Help Desk systems implementation Project
- Selection of solutions and implementation and training
- Designed and developed all Call Center Operation's metrics and deliverables per activity
- Selected and trained full team of multifunctional representatives capable to deliver full customer satisfaction with one stop resolution.
- Deployed, monitored and maintained system installation, upgrades and network integration
- Developed and maintained service level agreements for strategic applications and measured performance against objectives
DIRECTOR OF OPERATIONS
GSI MEDIA GROUP
01.2010 - 12.2012
- Project Management of several Software Implementation and Digitalization Projects in several Latin American Markets using SCRUM techniques in record time
- Re-engineering of operations using LEAN principles, created Operations Manual, optimization of Processes and implementation of CRM Microsoft Dynamics to improve operations.
- Led change and transformation across business areas to deliver benefits and align company resources
- Oversaw day-to-day production activities in accordance with business objectives
- Developed systems and procedures to improve operational quality and team efficiency
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
COO/ VP OF OPERATIONS
SUPERCABLE MANAGEMENT SERVICES
12.2002 - 01.2010
- Manage overall operations including full P&L responsibility for all areas including: Marketing, Sales, Customer Services (CRM), installations, collections, Warehouse and Maintenance for approximately 700 employees with an annual operation's budget of $21M per year, billing $80M per year
- Oversight several Telecommunication expansion Projects of more than 1,200 underground miles of fiber optic networks, wireless short range networks including access points, VoIP Solutions, transmission centers, towers, more than 1,400 MDU's pre-wired and ready for service
- Re-engineered operational processes using LEAN principles, redesign sales training techniques resulting in a 15% increase net sales, reduced new customer installation wait time from 24 hours to less than 12 hours, dropped customer service calls by 20% and improved collections rates by 8%
- Increased customer retention by over 38% by utilization of data obtained from customer satisfaction surveys ascertained the quality and value of services initially after the sale, and 45 days thereafter.
Education
Certificate - Solar Energy System Design
STATE UNIVERSITY OF NEW YORK
New York, NY11.2023
Certified - Agile Project Management
UDEMY
San Francisco, CA02.2023
MASTER'S - MARKETING FOR COMPANIES
UNIVERSIDAD METROPOLITANA
Caracas2005
MASTER'S - FINANCIAL BUSINESS MANAGEMENT
UNIVERSIDAD METROPOLITANA
Caracas2002
Bachelor of Science - Mechanical Engineering
ESCUELA POLITECNICA DEL EJERCITO
Quito, ECSkills
- Collaboration
- Technical Presentations
- Project Scheduling
- Cost Control
- Training and Development
- Jira, Visio, Oracle, Adobe, Bluebeam, specialized programs for Wireless Network (Point of Access) setup, VoIP access device
- Advanced knowledge of Microsoft Office 365-Excel, Word, PowerPoint, Access and Outlook-MS Project
- Flexible and Adaptable
- Agile Principles
- Multi-Project Management
- KPI Tracking
- Project Records
- Material and Labor Scheduling
Accomplishments
- Project management of an average of 30 plus simultaneous projects of Access Control, CCTV, Fire Alarm Systems, Life Safety DAS, Audio/Video.
- Telecommunications projects installed more than 1,200 miles of Fiber Optics in several countries, dark Fiber
- Public Safety DAS Systems in Commercial(Including Government and Public Schools) and Residential Buildings, networks CWDM/DWDM, cellular
- Typical margin increase at closing 12%-17% over original estimated margin, Negative Cost vs Invoiced Ratio and billing/collections record above estimated, average face value of the projects $460,000
Private Pilot
Private Pilot, Single Engine 180 hours, VFR with endorsements in Cessna 152, 172, 182 and 206
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
English
Full Professional
Timeline
Senior Project Manager/Designer
SCI Telecom
01.2023 - Current
Senior Project Manager
ADT COMMERCIAL
03.2018 - 09.2022
Senior Project Manager
VIP Systems
11.2015 - 03.2018
IT DIRECTOR
SAVE OUR HOMES ENTERPRISES
12.2012 - 11.2015
DIRECTOR OF OPERATIONS
GSI MEDIA GROUP
01.2010 - 12.2012
COO/ VP OF OPERATIONS
SUPERCABLE MANAGEMENT SERVICES
12.2002 - 01.2010
Certificate - Solar Energy System Design
STATE UNIVERSITY OF NEW YORK
Certified - Agile Project Management
UDEMY
MASTER'S - MARKETING FOR COMPANIES
UNIVERSIDAD METROPOLITANA
MASTER'S - FINANCIAL BUSINESS MANAGEMENT
UNIVERSIDAD METROPOLITANA
Bachelor of Science - Mechanical Engineering
ESCUELA POLITECNICA DEL EJERCITO
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