Reliable Human recourse / Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Improving operations and solving problems. Empowering leader with superior communication and collaboration abilities demonstrated over 8 years of management performance.
Overview
9
9
years of professional experience
Work History
Area Manager
Brident dental
Fort Worth, TX /Arlington, TX
06.2017 - Current
Manage employees, assure they have a proper schedule
Ensure staff is on time, in uniform, and prepared for work
Work with staff to increase work moral to be able to increase work force and preform in high stander
Conducting morning meetings and go over daily goals
Work with vendors and IT to manage office equipment, utilities, software, technology, and the facility itself and resolve any related problems or needed repairs
Interview, hire, and oversee training of new employees
Ensure company’s policies and safety requirements are met and provides corrective and/or disciplinary action as needed Keep updated records of office expenses and costs, Prepare and monitor office budget, making sure office meets monthly goal
Maintain a full schedule of patients daily
Assist patients with understanding and accepting their clinical diagnosis Calculate fees for dental treatment Coordinate financial agreements for the patient's portion of dental treatment costs Assure goals are met for both office, and work with Doctors and staff to assure we meet the goal
Overseeing two locations.
Patient care coordinator
Brident dental
Fort Worth, TX /Arlington, TX
02.2016 - 06.2017
Answer incoming telephone calls, greet and check in patients in a professional, courteous, and timely manner Register patients and obtain accurate insurance information following proper protocols
Verifying and print insurance eligibility via online or telephone, and handle patient concerns and prioritize Collect insurance copays or self-pay balances obtain and processes referrals and prior authorizations if needed go over finical options with the patient, make sure we have high case acceptance.
Server assistant/ server
Silver fox
Fort Worth, TX
09.2015 - 02.2016
Assist customers and servers with pre-seating, arranging
Tending to customers’ needs and questions over the restaurant, or menu
Maintaining Positive Attitude at all times
Upselling Wines, special entrée of the day
Taking orders and making sure everything comes out in timely manner to insure the customer has a great experience.