RODRIGO ROCHA
Lighthouse Point
Summary
Directed corporate investigations into violations of business conduct, focusing on fraud and theft. Created comprehensive reports and presented findings to senior management, enabling informed decision-making and strategic planning. Ensured compliance with regulations and maintained confidentiality throughout the process.
Overview
20
20
years of professional experience
Work History
Lead Investigator Global Security
AT&T
North Palm Beach
12.2019 - Current
- Prepared and presented investigative findings to HR and business leaders, ensuring clear understanding of case outcomes.
- Conducted investigations and interviews to identify potential sources of evidence.
- Prepared reports, affidavits, and legal documents to support investigations, ensuring thorough documentation of findings.
- Developed detailed reports on investigation findings for management review, facilitating strategic insights and action plans.
- Communicated with senior management on major case progress, fostering transparency and informed decision-making.
- Coordinated with cross-functional teams to resolve complex cases.
- Performed site security assessments and delivered employee security training programs.
- Contributed to the formation of Organized Crime Team to enhance investigative efforts.
Compliance Security Analyst
AT&T
North Palm Beach
06.2017 - 12.2019
- Contributed to development of departmental procedure manual ensuring compliance with DirecTV legal demands.
- Managed compliance of court orders, subpoenas, search warrants, and emergency requests.
- Demonstrated strong decision-making skills in assisting law enforcement, attorneys, and customers with interpreting certified AT&T records.
- Testified as custodian of records for AT&T, providing critical information in legal proceedings.
Team Lead
AT&T
Fort Lauderdale
07.2006 - 06.2017
- Led sales teams of ten to twelve representatives in exceeding monthly sales and retention objectives in specific VOIP, Internet, Cellular, and TV products.
- Maximized revenue and retention rates through peer-to-peer coaching for over sixty-five sales representatives.
- Conducted team training and facilitated peer development to enhance skills and performance.
Education
Masters of Business Administration -
FLORIDA INTERNATIONAL UNIVERSITY
Miami, FL01-2016
Management Development Program -
AT&T
01-2016
Bachelor of Science - Psychology
FLORIDA INTERNATIONAL UNIVERSITY
Miami, FL01-2011
Skills
- Investigative interviewing
- Evidence collection
- Report writing
- Case management
- Security assessments
- Critical thinking
- Team collaboration
- Effective communication
Languages
Portuguese
Native/ Bilingual
Timeline
Lead Investigator Global Security
AT&T
12.2019 - Current
Compliance Security Analyst
AT&T
06.2017 - 12.2019
Team Lead
AT&T
07.2006 - 06.2017
Masters of Business Administration -
FLORIDA INTERNATIONAL UNIVERSITY
Management Development Program -
AT&T
Bachelor of Science - Psychology
FLORIDA INTERNATIONAL UNIVERSITY