The various experiences have led to developing solid communicative skills. Successful at developing positive relationships with colleagues and the general public. Experience as a police officer has allowed approaching each situation with alertness, compassion, and concern listening to all perspectives and assessing the best course of action needed, all while enforcing the law—developing quick decision-making in stressful situations. Background in management has led to identifying different encouragement and enforcement strategies to ensure employees are meeting expectations and are being developed towards moving up within the company.
Overview
9
9
years of professional experience
Work History
Police Officer
Los Angeles Police Department
Los Angeles, CA
08.2018 - 01.2020
Talked regularly with citizens to establish rapport and become a familiar presence in the area.
Investigated and reported crimes, accidents, offenses, and property damage.
Answered emergency calls for help from citizens and business owners.
Secured crime scenes, gathered evidence, and questioned witnesses.
Patrolled assigned areas to prevent and detect roadway crimes.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Enforced traffic laws and ordinances through visual observation and radar speed detection.
Conducted preliminary investigations at scenes of major crimes.
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Patrolled assigned areas to check homes, businesses and public roads for signs of disturbance.
Apprehended suspects, read Miranda Rights and transported offenders to jail.
Issued traffic citations and electronic tickets for violations of traffic laws.
Gathered necessary information for court appearances and testified as witness under oath in court.
Apprehended offenders and conducted interviews and interrogations.
Engaged with local individuals and community leaders to discuss crime reduction strategies.
Supervised crowds at busy events to prevent injuries and property destruction.
Notified emergency personnel of incidents requiring medical assistance and aid.
Determined appropriate course of criminal prosecution by analyzing and evaluating information.
Booked suspects into custody by processing mug shots and fingerprints.
Worked with investigations team to surveil and capture offenders for possession and distribution of illegal narcotics and prescription drugs.
Coordinated swift and tactical responses to wide range of criminal issues.
Conducted thorough investigations of serious injury and fatality traffic accidents.
Executed operational protocols for criminal and non-criminal violations.
Checked accuracy and integrity of collected information to identify optimal course of investigation.
Debriefed arrested individuals to collect important information for ongoing investigations.
Developed organizational system for case records, reports, logs and agendas.
Validated evidence for admissibility and preserved evidence to be utilized court hearings.
Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
Processed, verified and utilized tips to initiate speedy resolutions for investigations.
Reported deficient streetlights, signs and road surfaces to keep residents safe.
Maintained tight controls during static and mobile surveillance operations to protect validity and usefulness of evidence collected.
Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
Led undercover sting operations to target perpetrators of vice crimes.
Sorted, organized and eliminated tips on daily basis to keep open investigations moving forward.
Area Loss Prevention Manager
Nordstrom
Santa Barbara, CA
04.2017 - 08.2018
Calmly and efficiently addressed emergencies such as safety hazards and threats to life or property, de-escalating when possible and directing shoppers to safety.
Upheld strict security and safety procedures to protect businesses from financial losses due to theft or careless mismanagement.
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Headed safety and loss prevention programs by guiding staff.
Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Coordinated with mall security personnel to call attention to suspicious shoppers or detain perpetrators who left store with stolen merchandise.
Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
Trained all new executives and asset protection personnel.
Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
Developed and launched on-site client training seminars to foster understanding and implement loss control strategies.
Trained loss prevention staff, retail managers, and store employees on loss control and prevention measures.
Worked with auditors to investigate suspected theft or fraud by internal personnel by management and internal team.
Monitored paperwork procedures to prevent error-related losses.
Collaborated with law enforcement to report crime and suspicious activity.
Supervised surveillance, detection and criminal processing related to theft and criminal cases.
Performed thorough cash audits and deposit investigations.
Collaborated with law enforcement in investigating and solving theft and fraud cases.
Installed and maintained covert security equipment.
Landed positions of increasing responsibility based on expertise in loss prevention methods and store operations.
Oversaw received and outbound shipments through inventories and audits and complied with Logistics shipment procedures.
Regional Loss Prevention Agent
Nordstrom
City of Los Angeles, CA
01.2015 - 04.2017
Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
Provided loss control reporting for prospects and clients.
Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
Completed loss control surveys for underwriting information and evaluation.
Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
Enhanced training processes for both clients and departments to increase overall functionality.
Provided meaningful solutions by garnering teams of risk management specialists to meet client needs.
Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
Built solid client base by identifying company resources, determining client risk factors and delivering risk management solutions.
Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
Loss Prevention Agent
Nordstrom
City of Los Angeles, CA
01.2013 - 01.2015
Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
Provided loss control reporting for prospects and clients.
Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
Completed loss control surveys for underwriting information and evaluation.
Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
Provided meaningful solutions by garnering teams of risk management specialists to meet client needs.
Enhanced training processes for both clients and departments to increase overall functionality.
Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
Built solid client base by identifying company resources, determining client risk factors and delivering risk management solutions.
Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
Loss Prevention Service Ambassador
Nordsrom
City of Los Angeles, CA
12.2011 - 01.2013
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Headed safety and loss prevention programs by guiding staff.
Coordinated with mall security personnel to call attention to suspicious shoppers or detain perpetrators who left store with stolen merchandise.
Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
Provided meaningful solutions by garnering teams of risk management specialists to meet client needs.
Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
Caterer
El Tapatio Mexican Food
City of Los Angeles, CA
04.2009 - 06.2010
Set up and disassembled food service stations, equipment and furniture per contract specifications.
Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
Replenished banquet stations and verified food temperatures and cleanliness of service areas.
Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Education
Master of Science - Criminal Justice Policy & Administration
Pennsylvania State University
University Park, PA
08.2022
Bachelor of Science - Criminal Justice
Pennsylvania State University
University Park, PA
05.2022
Skills
First Aid
Suspect Pursuance and Arrest
Protecting People and Property
Issuing Citations
Reporting Writing
Maintaining Order
Crisis Situations
Responding to Security Breaches
Critical Thinking
Spanish speaking
Timeline
Police Officer
Los Angeles Police Department
08.2018 - 01.2020
Area Loss Prevention Manager
Nordstrom
04.2017 - 08.2018
Regional Loss Prevention Agent
Nordstrom
01.2015 - 04.2017
Loss Prevention Agent
Nordstrom
01.2013 - 01.2015
Loss Prevention Service Ambassador
Nordsrom
12.2011 - 01.2013
Caterer
El Tapatio Mexican Food
04.2009 - 06.2010
Master of Science - Criminal Justice Policy & Administration