Experienced Business Administration Professional | 10+ Years of Administrative Expertise
Overview
13
13
years of professional experience
Work History
Assistant Manager
The Ground Bean Bar
01.2024 - 09.2024
Achieved high customer satisfaction scores by delivering exceptional service, promptly handling inquiries, and efficiently resolving issues
Led inventory management initiatives by proactively ordering supplies and fine-tuning stock levels for optimal efficiency
Collaborated closely with the Manager to develop strategies that consistently surpassed sales targets and financial objectives
Played a key role in enhancing administrative efficiency through effective management of scheduling, payroll, and reporting tasks
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Manager
Claire's on Cedros
11.2021 - 12.2023
Contributed significantly to staff development by assisting in training, scheduling, and supervising restaurant personnel, ensuring strict adherence to policies and procedures
Demonstrated exceptional customer service skills by effectively addressing inquiries, resolving complaints, and soliciting feedback in a timely and professional manner
Played an integral role in financial oversight by assisting in maintaining accurate records and generating insightful reports on sales, expenses, and inventory management
Sales and Office support
Boletin Industrial SA
01.2020 - 11.2021
Cultivated and sustained robust relationships with established clients, fostering long-term partnerships
Formulated and executed strategic account plans, driving revenue growth and exceeding sales targets
Identified and capitalized on opportunities for upselling or cross-selling supplementary products or services to existing clientele
General Manager
La Raiz S.A
03.2014 - 10.2019
Company Overview: Multinational Company specializing in marketing products for the dairy industry's production and control
Cultivated and nurtured relationships with key suppliers and vendors, ensuring consistent and dependable supply of materials and services
Directed and orchestrated the logistics of international shipments, overseeing customs clearance and documentation processes
Conducted thorough analysis and monitoring of supply chain performance metrics, identifying and implementing improvements in cost, quality, and delivery efficiency
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Formulated policies and procedures to streamline operations.
Multinational Company specializing in marketing products for the dairy industry's production and control
Accounting Specialist
ROYJO SRL
03.2012 - 02.2014
Spearheaded Account Management functions encompassing debt collection, invoicing, and supplier transactions, ensuring streamlined processes and optimal financial outcomes
Uphold meticulous financial record-keeping practices, scrutinizing and evaluating financial data to pinpoint discrepancies or inaccuracies
Generated and delivered comprehensive financial reports on a weekly, monthly, and quarterly basis, providing valuable insights for informed decision-making
Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
Education
Business Administration -
Universidad Siglo 21
Cordoba
10.2019
Skills
Proactive and focused
Reliable multitasking capabilities
Bilingual fluency in Spanish
Analytical thinking
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
The Ground Bean Bar
01.2024 - 09.2024
Assistant Manager
Claire's on Cedros
11.2021 - 12.2023
Sales and Office support
Boletin Industrial SA
01.2020 - 11.2021
General Manager
La Raiz S.A
03.2014 - 10.2019
Accounting Specialist
ROYJO SRL
03.2012 - 02.2014
Business Administration -
Universidad Siglo 21
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