Rodriquez West Jr
Hephzibah,GA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Wendy's. Demonstrates exceptional work ethic and team collaboration, significantly enhancing customer satisfaction and operational efficiency. Skilled in maintaining high cleanliness standards, ensuring seamless operations in fast-paced environments.
Friendly and reliable with positive attitude and excellent customer service skills.
Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier/Sandwich Maker/Grill Cook
Wendy's
02.2021 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Grill Operator
McDonald's Restaurant
02.2020 - 11.2020
- Cleaned and maintained kitchen equipment regularly.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Grilled meats and seafood to customer specifications.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Distributed food to team members with efficiency in high-volume environment.
- Provided support to crew members through all facets of food preparation and delivery.
- Consistently met or exceeded performance metrics set by restaurant management, demonstrating dedication to the role and exceptional work ethic.
Education
High School Diploma -
T.W. Josey
Augusta, GA06-2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
Timeline
Cashier/Sandwich Maker/Grill Cook
Wendy's
02.2021 - 09.2024
Grill Operator
McDonald's Restaurant
02.2020 - 11.2020
High School Diploma -
T.W. Josey
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