Rodwrick Cobb
CH.L.B Enterprise,LLC
Deming,NM
Work Preference
Work Type
Full Time
Minimum Desired Compensation
$45000/yr
1
Language
1
Certification
9
Years of experience
Dynamic Restaurant Manager with proven success at CH.L.B Enterprise, LLC, enhancing guest experiences through effective team leadership and conflict resolution. Skilled in optimizing operations and utilizing POS systems, I consistently drove customer satisfaction and operational efficiency, fostering a motivated team environment that resulted in improved service quality. I'm a results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. I Combine strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Work History
McDonald's Restaurant Manager
8 Years 8 Months- Managed daily restaurant operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Trained team members on service standards, food safety, and guest interaction procedures.
- Reviewed sales trends and labor needs, adjusting operations to support performance goals
- Motivated staff to perform at peak efficiency and quality keeping the morale up throughout the shift
- .Scheduled staff coverage and adjusted labor needs based on demand and business volume.
- Enforced health, sanitation, and safety compliance across dining and kitchen areas.
- Coordinated with kitchen staff and rest the team members to improve communication and order accuracy.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Restaurant Server
1 Year 1 Month- Took customer orders accurately and delivered meals promptly to maintain smooth dining service.
- Explained menu items, specials, and ingredient details to support informed guest selections.
- Coordinated with kitchen staff to ensure correct order preparation and timely food delivery.
- Checked tables regularly to refill beverages, remove dishes, and address guest needs.
- Processed payments accurately using point-of-sale systems and handled cash transactions carefully.
- Resolved service issues professionally to maintain guest satisfaction and dining room flow.
Education
High School Diploma
Skills
Clear communication
Team leadership
Problem-solving
Reliable and responsible
Delegating assignments and tasks
Customer-oriented
Passion for customer satisfaction
Money handling
Quality assurance
Safe food handling practices
Cleanliness and sanitation
Professional and pleasant demeanor
Multitasking and organization prioritization
Speedy and efficient
Team leadership
Customer engagement
Guest service
Organization and prioritization
Calm and pleasant demeanor
Conflict resolution techniques
Money handling
Point of sale (POS) system operation
Delegating assignments and tasks
Passion for customer satisfaction
Safe food handling practices
Clear communication
Cleanliness
Certification
ServSafe certification
HU Leadership training certification
Languages
Spanish
Professional Working
Timeline
Restaurant Server
Yoya's Bar and Grill
03.2019 - 04.2020Read More
McDonald's Restaurant Manager
CH.L.B Enterprise,LLC
02.2018 - CurrentRead More
Deming High School
High School Diploma
Read More