Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Froestad

Fredericksburg,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Senior Guest Advisor

GameStop
10.2021 - Current
  • Explained amenities of property to guests and proactively maintained current knowledge of videogame and software status.
  • Established and maintained positive working relationships with colleagues and modeled exemplary teamwork in front of guests.
  • Anticipated guests' needs, responded promptly and courteously and acknowledged each guest during busiest of times.
  • In charge of opening and closing the store to start or end each workday.
  • Keep the location a clean and safe environment.
  • Establishing a relationship with the guests and ensuring them that the membership we have to offer is the best deal for them.
  • Balance safe funds and take the deposits as part of the nightly routine.
  • Resolved guest complaints and followed up to confirm guest satisfaction with solution.
  • Handled valuable equiment as tech trades and processed payments to the customers as a trade of goods.

Pizza Delivery Driver

Domino's Pizza
12.2020 - 06.2021
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.

Photographer

Victor O'Neill Studios
08.2015 - 08.2018
  • Arrive at venues early to set up equipment in a timely fashion.
  • Took photos from different angles and perspectives to capture perfect images.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Photographed high-quality images for various print and digital projects.
  • Broke the equipment down at the end of each shoot.
  • Sell photo packages to the best of my ability to each customers needs.
  • Process credit/cash payments for photo packages.
  • Data entry to show where and what was shot that day.
  • Planned and prepared for on-location and studio shoots.

Electronics Specialist

Target
10.2016 - 01.2017
  • Provided customers with information regarding product benefits and features.
  • Indulged in upselling endeavors to increase revenue.
  • Walked customers through buying procedure to complete smooth payment processes.
  • Welcomed customers to store and assessed needs in relation to electronic goods.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
  • Checked to see if requested items were available from store's inventory.

Education

GED -

Colonial Forge High School
Stafford, VA
06.2013

Skills

  • Activity Oversight
  • Loss Prevention Goals Monitoring
  • Safety Demonstrations
  • Community Outreach Programs
  • Cashier Management
  • Inventory Accuracy
  • Sending Shipments
  • Guest Assistance
  • Deposit Preparation
  • Positive Customer Engagement
  • Computer Proficiency and Microsoft Office
  • Protective Equipment Knowledge
  • Project Management
  • Excellent Workflow Management

Timeline

Senior Guest Advisor

GameStop
10.2021 - Current

Pizza Delivery Driver

Domino's Pizza
12.2020 - 06.2021

Electronics Specialist

Target
10.2016 - 01.2017

Photographer

Victor O'Neill Studios
08.2015 - 08.2018

GED -

Colonial Forge High School

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Tyler Froestad