Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roel Lopez

Tucson,AZ

Summary

Highly experienced in banking and management, with years of knowledge and expertise to bring to my prospective employer. I'm looking to become an asset and a key player within the company. Currently living in Tucson, Arizona, I'm seeking to move closer to take care of my relatives in the Las Cruces/El Paso region. Allow me to become that reliable asset and skyrocket my prospective employer to success.

Overview

9
9
years of professional experience

Work History

Credit Specialist

Curacao
Tucson, Arizona
09.2025 - Current
  • Reviewed customer credit applications for accuracy and completeness.
  • Assisted in evaluating creditworthiness of potential customers.
  • Prepared and submitted loan applications to underwriters.
  • Kept detailed reports of client and account data, consistently updating database with latest information.

Sales Executive

Metro by T-Mobile
Tucson, Arizona
01.2025 - 07.2025
  • Assisted in maintaining store appearance and organization.
  • Collaborated with team members to meet sales goals and objectives.
  • Educated customers about promotions and new product features.
  • Handled customer inquiries and resolved issues effectively.
  • Developed and implemented sales strategies to meet customer needs and increase revenue.

General Manager

Lpt Retail Management
Tucson, Arizona
06.2024 - 12.2024
  • Directed daily operations to ensure efficient store management.
  • Managed inventory levels using retail management software and tools.
  • Trained and supervised staff on best practices for customer service.
  • Collaborated with vendors to maintain optimal product selection and pricing.
  • Analyzed sales data to identify trends and adjust inventory accordingly.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Created schedules and monitored payroll to remain within budget.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.

Manager in Charge

Nordstrom Rack
Tucson, Arizona
10.2022 - 06.2024
  • Trained new employees on company policies, procedures, and customer service standards.
  • Resolved customer inquiries and complaints promptly to maintain a positive shopping experience.
  • Established clear expectations for employees through effective delegation of tasks.
  • Organized regular team meetings to discuss project progress and address any issues or concerns.
  • Managed day-to-day operations including scheduling shifts, assigning tasks, resolving conflicts.

Universal Banker

PNC Bank
Tucson, Arizona
12.2021 - 09.2022
  • Assisted customers with account inquiries and transactions efficiently.
  • Processed loan applications and documentation in a timely manner.
  • Educated clients on banking products and services available at PNC Bank.
  • Conducted financial assessments to recommend suitable banking solutions.
  • Maintained accurate records of customer interactions and transactions daily.
  • Promoted digital banking tools to enhance customer engagement and convenience.
  • Supported branch operations by managing cash handling procedures effectively.

Personal Banker

Wells Fargo
Tucson, Arizona
09.2016 - 11.2021
  • Assisted customers with account opening and maintenance processes.
  • Educated clients on banking products and services to meet their needs.
  • Resolved customer inquiries and issues with professionalism and care.
  • Maintained compliance with banking regulations and internal policies.
  • Analyzed financial documents provided by customers to determine their needs.
  • Cultivated relationships with partners to fulfill or provide appropriate referrals for clients.
  • Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.

Education

High School Diploma -

Hatch Valley High School
Hatch, NM
05-2011

Skills

  • Credit analysis
  • Loan processing
  • Financial documentation
  • Customer relationship management
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Relationship management
  • Documentation review
  • Banking operations
  • Account management
  • Portfolio management
  • Loan underwriting
  • Inventory management
  • Team training

Languages

Spanish
Proficient (C2)
C2

Timeline

Credit Specialist

Curacao
09.2025 - Current

Sales Executive

Metro by T-Mobile
01.2025 - 07.2025

General Manager

Lpt Retail Management
06.2024 - 12.2024

Manager in Charge

Nordstrom Rack
10.2022 - 06.2024

Universal Banker

PNC Bank
12.2021 - 09.2022

Personal Banker

Wells Fargo
09.2016 - 11.2021

High School Diploma -

Hatch Valley High School
Roel Lopez