Roel Lopez
Tucson,AZ
Summary
Highly experienced in banking and management, with years of knowledge and expertise to bring to my prospective employer. I'm looking to become an asset and a key player within the company. Currently living in Tucson, Arizona, I'm seeking to move closer to take care of my relatives in the Las Cruces/El Paso region. Allow me to become that reliable asset and skyrocket my prospective employer to success.
Overview
9
9
years of professional experience
Work History
Credit Specialist
Curacao
Tucson, Arizona
09.2025 - Current
- Reviewed customer credit applications for accuracy and completeness.
- Assisted in evaluating creditworthiness of potential customers.
- Prepared and submitted loan applications to underwriters.
- Kept detailed reports of client and account data, consistently updating database with latest information.
Sales Executive
Metro by T-Mobile
Tucson, Arizona
01.2025 - 07.2025
- Assisted in maintaining store appearance and organization.
- Collaborated with team members to meet sales goals and objectives.
- Educated customers about promotions and new product features.
- Handled customer inquiries and resolved issues effectively.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
General Manager
Lpt Retail Management
Tucson, Arizona
06.2024 - 12.2024
- Directed daily operations to ensure efficient store management.
- Managed inventory levels using retail management software and tools.
- Trained and supervised staff on best practices for customer service.
- Collaborated with vendors to maintain optimal product selection and pricing.
- Analyzed sales data to identify trends and adjust inventory accordingly.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created schedules and monitored payroll to remain within budget.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
Manager in Charge
Nordstrom Rack
Tucson, Arizona
10.2022 - 06.2024
- Trained new employees on company policies, procedures, and customer service standards.
- Resolved customer inquiries and complaints promptly to maintain a positive shopping experience.
- Established clear expectations for employees through effective delegation of tasks.
- Organized regular team meetings to discuss project progress and address any issues or concerns.
- Managed day-to-day operations including scheduling shifts, assigning tasks, resolving conflicts.
Universal Banker
PNC Bank
Tucson, Arizona
12.2021 - 09.2022
- Assisted customers with account inquiries and transactions efficiently.
- Processed loan applications and documentation in a timely manner.
- Educated clients on banking products and services available at PNC Bank.
- Conducted financial assessments to recommend suitable banking solutions.
- Maintained accurate records of customer interactions and transactions daily.
- Promoted digital banking tools to enhance customer engagement and convenience.
- Supported branch operations by managing cash handling procedures effectively.
Personal Banker
Wells Fargo
Tucson, Arizona
09.2016 - 11.2021
- Assisted customers with account opening and maintenance processes.
- Educated clients on banking products and services to meet their needs.
- Resolved customer inquiries and issues with professionalism and care.
- Maintained compliance with banking regulations and internal policies.
- Analyzed financial documents provided by customers to determine their needs.
- Cultivated relationships with partners to fulfill or provide appropriate referrals for clients.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
Education
High School Diploma -
Hatch Valley High School
Hatch, NM05-2011
Skills
- Credit analysis
- Loan processing
- Financial documentation
- Customer relationship management
- Conflict resolution
- Effective communication
- Problem solving
- Relationship management
- Documentation review
- Banking operations
- Account management
- Portfolio management
- Loan underwriting
- Inventory management
- Team training
Languages
Spanish
Proficient (C2)
C2
Timeline
Credit Specialist
Curacao
09.2025 - Current
Sales Executive
Metro by T-Mobile
01.2025 - 07.2025
General Manager
Lpt Retail Management
06.2024 - 12.2024
Manager in Charge
Nordstrom Rack
10.2022 - 06.2024
Universal Banker
PNC Bank
12.2021 - 09.2022
Personal Banker
Wells Fargo
09.2016 - 11.2021
High School Diploma -
Hatch Valley High School