Roel Maldonado
Lake Villa,IL
Summary
Customer-oriented sales professional with 15+ years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
16
16
years of professional experience
Work History
Finance Manager
Kunes Automotive Group
05.2024 - Current
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Sales Representative
Kunes Automotive Group
09.2021 - Current
- Adhered to company initiatives and achieved established goals.
- Gave detailed information regarding operation of standard and optional vehicle features.
- Consistently exceeded quotas by pursuing and closing sales.
- Brought in above-average sales revenue each month.
Car Sales Manager
The Auto Warehouse
06.2014 - 09.2021
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Coached, developed and motivated team to achieve revenue goals.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Retention Specialist
Time Warner Cable
06.2013 - 06.2014
- Implemented creative solutions to deal with special circumstances.
- Resolved customer service or billing issues by exchanging merchandise, refunding money or adjusting bills.
Sales Representative
ATT
05.2011 - 06.2013
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Greeted and assisted customers to foster positive experiences.
Sales Representative
Sprint
02.2009 - 05.2011
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Listened to customer needs to identify and recommend best products and services.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
High School Diploma -
Waukegan High School
Waukegan, IL2007
Skills
- Training and Development
- Goal Setting
- Team Building
- Employee Coaching and Motivation
Languages
Spanish
Native or Bilingual
Timeline
Finance Manager
Kunes Automotive Group
05.2024 - Current
Sales Representative
Kunes Automotive Group
09.2021 - Current
Car Sales Manager
The Auto Warehouse
06.2014 - 09.2021
Retention Specialist
Time Warner Cable
06.2013 - 06.2014
Sales Representative
ATT
05.2011 - 06.2013
Sales Representative
Sprint
02.2009 - 05.2011
High School Diploma -
Waukegan High School
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