Roel Montes
Canutillo,TX
Summary
Driven professional with a strong work ethic and critical thinking skills, demonstrated through impactful roles at Deployed Services and AT&T Mobility. Excelled in regulatory compliance and financial auditing, enhancing safety and reducing costs. Proven ability to meet diverse client needs, ensuring efficient processing and satisfaction.
Overview
17
17
years of professional experience
Work History
Porter
Deployed Services
01.2024 - Current
- Communicated with coworkers and managers about completed duties.
- Attended to migrant needs - food, water, blankets etc
- Worked in intake, showers, warehouse and as parking lot attendant.
- Performed cleaning and maintenance duties as directed.
- Stored supplies safely and securely to prevent theft and damage.
- Carried and transported guest belongings for smooth processing
- Worked with CBP helped with processing of Migrants
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Increased workplace safety by immediately reporting potential hazards.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Resolved guest inquiries punctually and politely for professional customer service.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Finance Representative
AT&T Mobility
08.2007 - 03.2022
- Executed financial assurance audits and implemented new control points and metrics to support business changes.
- Furnished requested financial data and reports to auditors, regulators and investors and prepared analysis to support risk management.
- Initiated conversations with clients to uncover financial needs, cross-sell products and services and make referrals to business partners to meet sales goals.
- Performed data validation, produced financial reporting and managed projects and related tasks to reduce costs and increase revenue.
Education
Master of Science - Counseling
Liberty University
Lynchburg, VA05.2012
Bachelor of Arts - Counseling
Howard Payne University
Brownwood, TX05.2010
High School Diploma -
Canutillo High School
Canutillo, TX05.1985
Skills
- Valid Driver's License
- Helping with escort of Migrants
- Helping with watching Migrants while in a secured facility
- Helped CBP agents with processing of Migrants in medium holding facility
- Critical Thinking
- Strong Work Ethic
- Microsoft Excel
- Audits
- Financial Auditing
- Safety awareness
- Safety and Security
- Regulatory Compliance
- Site Inspections
Languages
Spanish
Native or Bilingual
Timeline
Porter
Deployed Services
01.2024 - Current
Finance Representative
AT&T Mobility
08.2007 - 03.2022
Master of Science - Counseling
Liberty University
Bachelor of Arts - Counseling
Howard Payne University
High School Diploma -
Canutillo High School
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